CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kalamazoo is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor service.
Food Quality
Food quality varies significantly, with some customers enjoying the meals while others complained about portion sizes and food preparation.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dirty tables and overall restaurant maintenance.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders.
Pricing
Customers frequently noted that prices are high relative to portion sizes and food quality.
NL
N L
Nov 14, 2025
1.0
I wish Panera didn’t exist, but my wife does, and thus it exists in the fragile bubble of my life.
The restaurant is uncomfortably warm. The kind of warm that makes you feel a little bit ill and queasy. Relief comes outside in the fresh air, but sours your mood for hours afterwards as your stomach settles down.
The service is as slow as the tablets they make you order on now. The only thing slower than both is the Patron in front of you trying to use the tablet and credit card reader and failing. Tablets have existed for 15 years and credit cards for 50, but both are beyond the grasp of the Patron.
The food tastes like a board meeting. It’s satisfying in the same way a single paper cone of water in a doctor’s office waiting room is satisfying.
At least coming here helps me remind myself how much I love my wife.
AR
Amy Rugg
Oct 19, 2025
4.0
I picked up a sub for my Mans lunch. He said it was ok but has eaten better. And...people just aren't friendly anymore. The gal that waited on me didn't appear to be happy to be there. The did away with the chicken/beef and broccoli bowl and that was the best thing they had. Im very disappointed
RI
Ryan Ismay
Sep 10, 2025
5.0
As a Grubhub driver, I was impressed with how fast,easy, and how everything was bagged and ready to go!!! Thank you staff!!!
TL
Taylor Lexi
Sep 3, 2025
5.0
Customer service. Was really good Kayla was really nice and helpful
Does Panera Bread in Kalamazoo accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the regular opening hours for Panera Bread Kalamazoo?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sundays.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery service daily from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sundays.
Can I order food online for pickup or delivery from Panera Bread?
Yes, you can order online for delivery or rapid pickup through their website or mobile app.
What kind of menu items does Panera Bread offer?
Panera Bread offers a menu including soups, salads, sandwiches, freshly-baked artisan breads, flatbread sandwiches, specialty breads, vegetarian broth bowls, and more.
What payment options are available at Panera Bread Kalamazoo?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there seating and a casual atmosphere at Panera Bread?
Yes, the restaurant has seating available and a casual attire atmosphere welcoming families and guests.
What nearby places can I visit along with Panera Bread on Gull Road?
Nearby places include Pizza Hut for pizza, Starbucks for coffee, and the Bronson FastCare Walk-In Clinic for medical needs, making it convenient to combine errands or meals.
Are there banking options near Panera Bread Kalamazoo?
Yes, nearby banks include Fifth Third Bank, Arbor Financial Credit Union, and Old National Bank, convenient for financial services during your visit.
What healthcare facilities are close to Panera Bread Kalamazoo?
Close medical facilities include Katrina Barrett, FNP-BC, multiple Bronson Laboratories locations, Alison Stoughton, Helen Richards, and Gull Pointe Pharmacy, offering a range of health services near the café.