Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,136 reviews
5 stars
383
4 stars
238
3 stars
223
2 stars
107
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful interactions.
Order Accuracy
Many customers noted issues with incorrect orders and missing items, leading to frustration.
Speed of Service
Service speed is inconsistent, with some reviews highlighting quick service while others complain about long wait times.
Staffing Issues
Several reviews mention that the location is often understaffed, impacting service quality and efficiency.
Food Quality
Food quality is generally praised, but there are complaints about items being overcooked or not meeting expectations.
- SRSamantha RogersDec 31, 20255.0This is the best McDonald's in Kalamazoo! Our orders are always right, the food is hot, and the employees are kind. I will go out of my way just to stop at this location.
- LVLyd VansDec 29, 20255.0Ordered through the drive through and the women barely knew what was going on. then we get to the window to pay and completely my fault i accidentally used the wrong card on apple pay, the woman at the window still asked if we wanted a receipt i said no. We get to the second window i noticed i needed to pay so i hand the employee the right card on the phone and the manager came yelling at me and my bf after the situation was talen care of. food was decent but they forgot our nuggets.
- LHLivefortoday HopeDec 15, 20255.0Hot food 😋
- DSDenise SnyderDec 9, 20255.0Went through drive thru. Was quick, friendly. Order was perfect.
- GCGary ConsfordNov 14, 20251.0Every time I go to McDonald's on Westmain something doesn't work. Today they take cash only...waited in line got to window and the girl was like cash only! So now I'm off to burger king
Frequently Asked Questions About McDonald's
What are the opening hours for dine-in service at McDonald's in Kalamazoo?
The McDonald's at 6820 W Main, Kalamazoo, MI is open from 4:00 AM to 11:00 PM on most days, with slight variations on some days.
When can I get delivery from McDonald's in Kalamazoo?
Delivery is available from 6:00 AM to 10:00 PM Monday, Tuesday, Thursday, Friday, and Saturday; on Wednesday delivery ends at 8:15 PM, and on Sunday delivery starts at 7:00 AM until 10:00 PM.
Does McDonald's in Kalamazoo have drive-thru hours?
Yes, the drive-thru is open from 4:00 AM or 5:00 AM (depending on the day) until 11:00 PM daily, with the latest opening at 6:00 AM on Thursday.
What services are available for ordering or pickup?
You can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app for ordering?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Pizza Hut, Subway, and D'Nicio's Parlour, offering pizza, sandwiches, ice cream, and more for additional dining options.
Are there nearby businesses where I can get vehicle services while visiting McDonald's?
Yes, nearby places like Belle Tire, Ric & Stan's Carwash, Xtreme Clean Oshtemo, and Jiffy Lube offer tire repairs, car washes, auto detailing, and oil changes.
Can I visit beauty and personal care salons near McDonald's in Kalamazoo?
Yes, you can visit BoRics, Supercuts, Creation Nails & Spa, and Almond Nails Spa Lounge nearby for hair and nail care services.
What is a good nearby place to get coffee or sweets after visiting McDonald's?
Schultz Sweets, a coffee shop, candy store, and flowers and gifts shop, is nearby and is a great place to enjoy sweets or coffee.