Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported that the restaurant is often understaffed, leading to long wait times and poor service.
Customer Service
While some staff were praised for being friendly and helpful, others were noted for having rude attitudes and unprofessional behavior.
Food Quality
The food quality received mixed reviews; while some customers enjoyed fresh and hot meals, others reported issues with incorrect orders and poorly prepared items.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and disorganized, with customers experiencing long wait times.
Kiosk Usage
Customers expressed frustration with being forced to use kiosks for ordering, especially when staff were available but not assisting at the counter.
GC
Gary Consford
Nov 14, 2025
1.0
Every time I go to McDonald's on Westmain something doesn't work. Today they take cash only...waited in line got to window and the girl was like cash only! So now I'm off to burger king
SA
Sheila Angeletti
Oct 24, 2025
4.0
It appears to be not staffed well in the morning
AS
Andrew Smith
Oct 18, 2025
3.0
Drive-thru took way too long. Had no time to eat.
SC
Sandy Cook
Oct 9, 2025
1.0
Tried calling both locations on West Main Street in Kalamazoo Mi to fin DC out how late they serve breakfast. No one answered the phone at either location and when it disconnected it sounded like it was going to a fax machine.
JP
Julie Pryor
Sep 20, 2025
5.0
They have the best burgers of any McDonald’s I have ever been at. And the service is amazing.
What are the opening hours for dine-in service at McDonald's in Kalamazoo?
The McDonald's at 6820 W Main, Kalamazoo, MI is open from 4:00 AM to 11:00 PM on most days, with slight variations on some days.
When can I get delivery from McDonald's in Kalamazoo?
Delivery is available from 6:00 AM to 10:00 PM Monday, Tuesday, Thursday, Friday, and Saturday; on Wednesday delivery ends at 8:15 PM, and on Sunday delivery starts at 7:00 AM until 10:00 PM.
Does McDonald's in Kalamazoo have drive-thru hours?
Yes, the drive-thru is open from 4:00 AM or 5:00 AM (depending on the day) until 11:00 PM daily, with the latest opening at 6:00 AM on Thursday.
What services are available for ordering or pickup?
You can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app for ordering?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Pizza Hut, Subway, and D'Nicio's Parlour, offering pizza, sandwiches, ice cream, and more for additional dining options.
Are there nearby businesses where I can get vehicle services while visiting McDonald's?
Yes, nearby places like Belle Tire, Ric & Stan's Carwash, Xtreme Clean Oshtemo, and Jiffy Lube offer tire repairs, car washes, auto detailing, and oil changes.
Can I visit beauty and personal care salons near McDonald's in Kalamazoo?
Yes, you can visit BoRics, Supercuts, Creation Nails & Spa, and Almond Nails Spa Lounge nearby for hair and nail care services.
What is a good nearby place to get coffee or sweets after visiting McDonald's?
Schultz Sweets, a coffee shop, candy store, and flowers and gifts shop, is nearby and is a great place to enjoy sweets or coffee.