McDonald's

3.1
963 reviews
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Business Details

7900 Adobe Rd, Kalamazoo, MI
49009, United States
(269) 351-2644
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
7900 Adobe Rd, Kalamazoo, MI
49009, United States

Hours

Reviews

3.1
963 reviews
5 stars
264
4 stars
176
3 stars
174
2 stars
118
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times for orders.

Operational Hours

Many reviews highlighted that the location is not actually open 24 hours as advertised, leading to customer frustration.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Staffing Issues

Customers noted a lack of visible staff and poor management, contributing to a chaotic and unorganized environment.

Cleanliness

The restaurant was frequently described as dirty, with complaints about the condition of the lobby and dining area.
  • CD
    Cat Dad
    3 days ago
    4.0
    Staff were friendly, helpful, attentive to the counter. The menu is limited ( express restaurant ) orders were correct, my sandwich was fresh ( a little cold though ) fries were fresh and hot. The dining room was clean, well stocked with ketchup / salt. No drink station accessible to customers though. I have been to ALL the Mcdonalds in Kalamazoo / Portage, they all have poor service and substandard food ... this is our new McD, it's worth the extra drive.
  • DW
    Don Wright
    Nov 13, 2025
    1.0
    7:30 pm and they are closed The loves has no hot food for drivers Everything is gone. The only employees I can find are out side smoking( at least 5 ) No extra large cups The only real truck stop in a 50 mile radius and it's a dump.im.not going to waist my time responding to a robo email questionnaire just read the reviews the employs and management at this location need replacing nobody wants to work
  • SP
    Susan Pendleton
    Nov 13, 2025
    1.0
    I wish I could read this terrible place a zero. The employees are extremely rude, service is very slow, and it almost always the food tastes as if it’s been sitting forever. I tried to go at 7:30 in the morning to get breakfast, and it took them 15 minutes to talk to me, and it was just to tell me that drive-through was closed. Don’t go to this location. They suck!
  • WJ
    Wesley Johnson
    Nov 12, 2025
    1.0
    Shake machine "never works".
  • JJ
    Joshua
    Oct 23, 2025
    1.0
    Says open 24 hours is not open at all right now 4 o’clock in the morning nobody’s there but claims to be open for 24 hours
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Kalamazoo?

McDonald's in Kalamazoo is open 24 hours every day of the week.

Does this McDonald's offer delivery service?

No, this location does not offer delivery service.