Brand Certified
McDonald's
2.6(2055 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3320 S Westnedge, Kalamazoo, MI
49008, United States
Certified by McDonald's • Mar 01, 2026
(269) 342-0323
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.6
2,055 reviews
5 stars
378
4 stars
292
3 stars
340
2 stars
243
1 star
802
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight consistently poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Customers reported issues with food being cold, overcooked, or missing items, leading to dissatisfaction with the overall food experience.
Management Issues
Many reviews mention a lack of effective management, with employees arguing in front of customers and a general sense of disorganization.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
- AWAutumn Wise6 days ago1.0This is the worst McDonald’s I’ve been to people yelling and fighting had to wait a 35 minute just to get my food and when I did get it it was cold and hard even the buns were hard and some of my food was raw I was missing items employees yelling at each other and the customers
- LMLloyd Mearing6 days ago4.0Tried going to the drive through, and no lights were on the board on what to order. Set there for a while and got no response from inside. Thought the drive through order station was out of service. Drove up to window and had to either go through drive through at in the end of line or go inside.
- KBKate Blake6 days ago5.0Friendly service, food was hot and taste like what you’d expect McDonalds to taste like. Little to no wait for drive thru service. Better than most other fast food service and wait time in the area.
- JFjorge floresFeb 22, 20261.0Check your orders before you leave. No utensils, no syrup or butter for pancakes, no napkins and i was missing a sandwich from my order. The order took forever to be ready. They are very slow workers here. I even asked the worker at the window to please include utensils and syrup before they sent me to the waiting area. They need training or better workers. I should have known better than to come to McDonalds…..
- EKEdward KimFeb 21, 20261.0I have been coming here once a week. Every time I come, they have some bs excuse about why I need to wait on the side until they make my food. “We are making it fresh”. Forgets my order and come back out to ask. Always need to wait 20 minutes for a drive through. Never coming to this branch again.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 3320 S Westnedge, Kalamazoo?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Kalamazoo?
Delivery is available Monday to Thursday and Sunday from 6:00 AM to 11:30 PM, and on Friday and Saturday until 12:30 AM.
When is the drive-through service available at this McDonald’s location?
The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this McDonald’s offer curbside pickup or delivery services?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at McDonald's on S Westnedge?
Payments can be made with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby fast food options are available around McDonald's at 3320 S Westnedge?
Taco Bell and Qdoba are nearby fast food restaurants where you can find different Mexican-inspired menu options.
Are there fitness centers nearby McDonald’s in Kalamazoo?
Yes, nearby fitness centers include Unique Fitness And Nutrition, Your Turn Women gym, Strength Beyond Fitness Center, and IBliss Yoga studio.
Where can I find automotive services near McDonald's at S Westnedge?
Nearby automotive services include J.D. Byrider used car dealer, Byrider Kalamazoo car dealer, Safelite AutoGlass, and Uncle Ed's Oil Shoppe automotive repair.
Is there a nearby school close to the McDonald's at 3320 S Westnedge?
Yes, Kalamazoo Christian Middle School is located nearby, providing educational services to the community.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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