Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,059 reviews
5 stars
561
4 stars
398
3 stars
397
2 stars
189
1 star
514
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Accessibility
Customers expressed frustration over locked doors during operating hours and limited service options.
Management Issues
There were complaints about unresponsive management and lack of accountability for service failures.
- JPJeffrey Patterson1 day ago1.0This was the absolute worst experience I’ve ever had at a McDonald’s. The kiosk was out of receipt tape so I went to the counter to get my receipt. I stood there for several minutes as several employees looked at me and ignored me. Finally, an employee took food out to the dining room and when she returned I asked if anyone was working the counter. She immediately made her displeasure with my question known and said they were “shorthanded.” There were at least a half dozen people who ignored me. We might have different definitions of shorthanded. She had an attitude the entire time. I asked for a manager. This “manager” had the same attitude as the worker. I can see where they get it from. He even threatened to refuse me service when I calmly expressed my displeasure with the service and his approach and demeanor. I will NEVER set foot in this restaurant again.
- GJGrandma JacksonNov 17, 20251.0This Used to be the Best McDonalds in Kalamazoo but it is now THE WORSE!! Cold food, order misding things, have to park and wait..Manager does nothing about it just less and won't answer phone!! J If you want better food Go Elsewhere! This place is terrible!!!!!
- POPatience OlanNov 17, 20251.0I’m usually not the type of person to complain, but this is just disgusting. I opened my chicken sandwich and there was hair at the bottom of my sandwich, I will not order from here anymore. second complaint, they forgot my burger and i had to go in and get it I also specifically asked for no onion and there was a huge handful of onion on it. I’m honestly disappointed.
- PMPatricia MossNov 10, 20251.0This McDonald's is filthy. We ran into the store for drinks and to use the ladies restroom. The restroom was dirty and had no toilet paper in the stalls, so I went to the counter to ask for some. There was no one standing at the counter but there were 2 girls talking in the work station area. I must have said, "excuse me" at least 5 times-raising my voice each time. I finally stepped beyond the counter and loudly said, "excuse me." The 2 girls finally turned around and looked surprise to see me standing there. I told them that there was no toilet paper in the ladies room and asked if they could get some. They literally walked away and the lady who was working the drive through said she would take care of it. I waited for about 10 minutes and still no one came so I just left the store.
- TTTashaNov 10, 20251.0My chicken nuggets were old and should have been timed out they were hard and cold and they forgot my fries had to go back threw the drive thru because they locked the lobby then waited twenty minutes for fries
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3900 Sprinkle Road, Kalamazoo?
McDonald's at 3900 Sprinkle Road, Kalamazoo operates 24 hours a day, 7 days a week.
Does McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's at 3900 Sprinkle Road has a drive-through open 24/7.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's via a mobile app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play Store.
Where can I find the menu for this McDonald's location?
The full menu for McDonald's is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby hotels are close to McDonald's at 3900 Sprinkle Road?
Nearby hotels include Quality Inn and Motel 6, convenient for travelers looking for dining options close to their accommodation.
Are there other restaurant options near McDonald's on Sprinkle Road?
Yes, nearby dining includes Butler's Breakfast and Lunch, Trak Houz, Wendy's, Subway, and the Sprinkle Road Tap House for gastropub fare.
What entertainment or recreational venues are near McDonald's?
Nearby you can find The Space Dance Company, The Habitat Performing Arts Center, Continental Lanes bowling alley, and Kzoo Boxing gym for arts and active recreation.
How can McDonald's delivery and mobile ordering services benefit customers visiting nearby attractions?
Customers visiting nearby places like Quality Inn or The Habitat Performing Arts Center can conveniently order McDonald's for same-day delivery, curbside pickup, or to enjoy a quick meal while attending events nearby.