Location.com logo
Brand Certified

McDonald's

3.1
(1992 reviews)

Business Details

3900 Sprinkle Road, Kalamazoo, MI
49001, United States
(269) 381-8306
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3900 Sprinkle Road, Kalamazoo, MI
49001, United States

Hours

Reviews

3.1
1,992 reviews
5 stars
536
4 stars
374
3 stars
378
2 stars
185
1 star
519

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, both in the drive-thru and for mobile orders, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Numerous complaints were made about rude and unhelpful staff, with several customers feeling ignored or treated poorly.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.

Operational Issues

Customers expressed frustration over the location's inconsistent hours, including being closed during advertised hours and only accepting certain types of orders.
  • HF
    Heather Fricko
    2 days ago
    1.0
    Well I can't rate the food since I waited 5 minutes at the drive-thru order board to even talk to somebody and another 10 minutes in line. Absolute worst McDonald's when it comes to service. I have no idea how they are still open for business. I would never recommend this McDonald's to anybody
  • AC
    andy coleman
    2 days ago
    1.0
    If I can give this place negative stars I would every Thursday Thur Sunday I have the worst experience. Went there on Thursday to get something to eat to the guy saying do you have a doordash I said no to do you have a mobile order I said no I'd like to make an order to we are closed he then said they are closed due to no kitchen staff which is confusing because how can they do doordash or mobile app orders with no kitchen staff what the hell is this crap it's the closest McDonald's to my home. I have no clue why this place is still standing. Every time I go here all I hear is we have no staff we're closed it's the same line of crap I hear Thursday through Sunday. Then I just go to a different McDonald's because I know they're going to serve me and not give me a line of crap.
  • KK
    Kenneth Kipp
    3 days ago
    1.0
    3 times in a row now I have arrived between midnight and 2am only to be told that they "weren't taking orders". They are supposedly open 24 hours but are not actually open. When I tried to call the next day to speak to someone they won't answer the phone. It would be nice to rate their food/service and atmosphere but I can't actually get any of that from them. The last time this happened was just last night 2/28/2026 at 2am.
  • GD
    Grandpa w Drip
    5 days ago
    1.0
    Waited for my mobile order for almost my whole break eveb though it was done. Staff didnt even ask me the name for the order untill 30 minutes of waiting and when i got what was suppose to be a double fish o filet it was a single and had mystery black stuff all over it.
  • LC
    Lil Chapo
    Feb 20, 2026
    1.0
    Just stopped there, didn't get my change or receipt & the fries were ice cold & the nuggets were hard as a rock & cold. The girl working looked like she was getting ready to leave, had her purse on. Had to ask me at the window what I ordered again. I knew I should have left then, but I was hungry & still am because I can't even eat the crap I got.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3900 Sprinkle Road, Kalamazoo?

McDonald's at 3900 Sprinkle Road, Kalamazoo operates 24 hours a day, 7 days a week.

Does McDonald's offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: