Jimmy John's

4.0
312 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3116 S Westnedge Ave, Kalamazoo, MI
49008, United States

Hours

Reviews

4.0
312 reviews
5 stars
157
4 stars
76
3 stars
31
2 stars
18
1 star
30

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers reported slow delivery times, with some orders taking over 30 minutes to an hour.

Service Quality

While some reviews praised friendly and helpful staff, others noted inconsistent service and mistakes with orders.

Food Quality

Customers had mixed experiences with food quality, with some enjoying their sandwiches while others received soggy or poorly made items.

Cleanliness

The restaurant was generally noted as clean, contributing positively to the dining experience.

Value for Money

Some customers felt the prices were high for the quality and quantity of food received.
  • JR
    Jenn13 Brandys (Jenuine Reviews)
    Nov 8, 2025
    5.0
    Fresh!
  • BB
    Braj
    Aug 25, 2025
    3.0
    There’s nothing “freaky fast” about the delivery from this location. My office is 4 minutes from the restaurant, but it consistently takes about 45 minutes for delivery. It’s not like it used to be. When I FINALLY got my food, my sandwich was soggy. Bummer. I love JJs, but if it continues like this, this location will lose my business.
  • DD
    Daniel DeVries
    Aug 23, 2025
    5.0
    As someone who is"meh" about JJ. My utter surprise of having a top 2 sub today. Just wanted to share how perfectly executed my sub was prepared. Well done to whom ever made it!
  • AO
    Andrew Ostema
    Aug 3, 2025
    5.0
    Freaky fast, freaky cool staff and freaky convenient lunch option. Highly Recommend!
  • PC
    P C
    Aug 1, 2025
    5.0
    Staff great service care. I love JJs