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Jimmy John's

4.0
(315 reviews)
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Business Details

3116 S Westnedge Ave, Kalamazoo, MI
49008, United States
(269) 343-4400
https://locations.jimmyjohns.com/mi/kalamazoo/sandwiches-921.html

About

Sandwich Restaurant

Location

Jimmy John's
3116 S Westnedge Ave, Kalamazoo, MI
49008, United States

Hours

Reviews

4.0
315 reviews
5 stars
159
4 stars
76
3 stars
32
2 stars
18
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted inconsistent delivery times, with some experiencing delays that contradicted the 'freaky fast' promise.

Food Quality

While many enjoyed the sandwiches, there were complaints about soggy bread and missing items in orders.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and dismissive.

Cleanliness

The restaurant was generally reported as clean and well-maintained, contributing positively to the dining experience.
  • DM
    Debra Miles
    1 day ago
    5.0
    Very kind. Food is amazing if you like subs
  • JR
    JENUIN REVIEWS
    Nov 8, 2025
    5.0
    Fresh!
  • JB
    Jenn Brandys
    Nov 8, 2025
    5.0
    Fresh!
  • DC
    Doug Cummings
    Jul 26, 2025
    5.0
    Another great visit to Jimmy Johns.
  • AN
    Andy Nichols
    Nov 24, 2020
    2.0
    Always love the food however don't ask them to deliver. Our last two delivery orders have ended up being over a half hour to 40 minute wait and we live close by. Both times I have had to call to check to see what's going on to hear that our order was out. Really disappointing and not the "freaky fast" experience we had expected.
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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