Jimmy John's

Reviews

• KJ

  Kenny Jay

  5 days ago
  1.0
  Stopped by this location as it's near my home. I was the only person in lobby and was ignored for nearly 15 minutes. Picked up a phone call while patiently waiting and allowed a rush to come through. The 4 staff member never addressed me from the moment I walked in to the time I allowed the rush to go through. I approached counter once again to explain I did not feel welcomed and felt ignored for at least 10 minutes. All but 2 employees proceeded to argue with me that I hadn't been there for 10 minutes. I showed my phone log to demonstrate I was on the call for 12 mins and they still never addressed me. It escalated into a public argument after I had already paid. And the attendant proceeded to yell further about refunding and tell me to leave. This is incredibly poor customer service. I was patient and allowed the drive thru rush to come through. But once I mention that I felt disrespected by then ignoring my presence I was causing a problem ? It's all ok tape so I hope they get better staff or I wouldn't advise you go to this location.
• KC

  Katie Chase

  5 days ago
  5.0
  I was in need of dinner for a large group of family gathered at the hospital yesterday. I called Jimmy John's and spoke to the manager. The restaurant was able to prepare a 30-piece box for us with only a couple hours notice. The sandwiches were delicious and very neat and organized. They included mustard & mayo packets, plates and napkins too. Thank you for taking some of the stress away from our family during a difficult time!
• CK

  Crystal Kuras

  Dec 10, 2025
  5.0
  Hadn't been to Jimmy John's in years and my family and I haven't been too happy with the other sub shops in area, so we ordered and were pleasantly surprised. I ordered the toasted roast beef with the crispy French onions and horseradish on it. My mom ordered chicken bacon ranch and my husband ordered the Sicilian pizza and we all loved it! The helpings and size of the subs were nice and full. Usually when we order subs from the area they are all bread and very little meat. Not here. All our subs were packed which made us very happy. They were all very tasty. The delivery was fast. We'll definitely keep this place as our go to from now on.
• SC

  Sky CladGuru

  Oct 15, 2025
  1.0
  Where’s the Turkey, Tom? Came in on 10/15/25 at 5:26pm, (Chk # 165). Ordered a “Turkey Tom”. After waiting way too long I finally asked the young kid at the counter if they had lost my order. He said, “Yes” and walked away. No explanation, no apology. I waited another 10 minutes and was handed a wrapped sub. When I opened it I found I had paid for what looked like a long hot dog bun with almost nothing in it. I’m done with this Jimmy John’s. I don’t pay this much money to be given a stick of bread with barely a shred of meat in it. Don’t bother responding to this review with your canned “please reach out our team so that we may contact the owner…” Everything you need to know is right here. Do better.
• AB

  Alicia Brady

  Oct 13, 2025
  5.0
  Always friendly and fast