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Five Guys

4.3
(574 reviews)

Business Details

5153 W. Main St., Kalamazoo, MI
49009, United States
(269) 567-1111
https://restaurants.fiveguys.com/5153-w-main-st

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5153 W. Main St. in Kalamazoo is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5153 W. Main St., Kalamazoo, MI
49009, United States

Hours

Reviews

4.3
574 reviews
5 stars
350
4 stars
133
3 stars
43
2 stars
19
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers and fries, noting freshness and good taste, though some reported issues with food preparation and temperature.

Service

Service was frequently praised for being friendly and attentive, with some standout employees mentioned for their exceptional customer care.

Pricing

Many customers found the prices to be high for the quality and portion sizes, with several reviews expressing that the meals were not worth the cost.

Cleanliness

While some reviews mentioned clean facilities, there were also complaints about dirty tables and unsanitary conditions.

Order Accuracy

Several customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
  • RB
    Ryan Brooks
    Jan 19, 2026
    3.0
    Fries were too salty for my taste. Fries didn't seem that fresh, they had no crunch and was a bit deflated. Burger was fine BBQ sauce is a bit too tangy for my liking.
  • AL
    Amber Loveland
    Jan 17, 2026
    5.0
    Great 5 guys location- quick friendly service. Great burger!
  • JR
    Jpathos Rowan
    Jan 12, 2026
    3.0
    I usually go to Five Guys despite how expensive it is because I know that I'll have a good all around burger. Sadly, it seems this location kind of half asses it. Bun was cold and crushed, maybe stale. Cheese was cold and never melted. The whole thing overall was meh, the patty itself was still good tho.
  • TT
    Trista Turner
    Jan 3, 2026
    5.0
    Very friendly people! Appreciate it!
  • KM
    Katie Miller
    Jan 2, 2026
    3.0
    Burgers and fries were pretty good. Everything is made fresh to order so our food was hot and the employees were super kind and helpful. Expect to spend around $30 per person for a burger, fries and a drink 🤷🏽‍♀️ A bit much for what you’re getting in my opinion.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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