Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5153 W. Main St. in Kalamazoo is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
564 reviews
5 stars
345
4 stars
131
3 stars
39
2 stars
19
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the food quality, particularly the burgers and fries, although some noted inconsistencies in preparation.
Service Experience
Many reviews highlighted excellent customer service, with staff being friendly and attentive, though there were some reports of rudeness and mistakes in orders.
Pricing Concerns
A significant number of customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food.
Cleanliness Issues
Several customers reported cleanliness problems in the dining area and restrooms, indicating a need for better maintenance.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it too cold or noisy.
- MKMatthew KempNov 7, 20255.0I was greeted as I walked in the door. The food here is always great and I love that they have gold peak tea as an option. This is one of the places I go when I want a really good burger.
- ABArlee BeeTVOct 9, 20251.0My children got food poisoning, more than likely improperly handling the meat , temps off etc
- LDLeanne DoolinSep 26, 20253.0Good food
- MEMicah EdwardsJul 13, 20255.0Really really shockingly good service. I went during lunch and there were other customers ahead and behind me. I asked for no bun and they immediately asked if it was for an allergy, which it was. Despite having other orders to deal with I constantly heard and saw callouts from the whole team for glove changes and to avoid cross contamination. Nobody complained, nobody did the bare minimum, everyone went above and beyond and was kind. Food was great too. If you can’t have Gluten then Five Guys is one of the best fast food restaurants you can get, and this particular spot is a perfect example. Thanks guys, it meant a lot.
- JMJulie MenclJul 11, 20255.0I got take out. Not gonna lie, its not cheap...but man it is soooo good!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Kalamazoo accept reservations?
No, Five Guys at 5153 W. Main St. does not accept reservations.
What are the opening hours for Five Guys in Kalamazoo?
Five Guys in Kalamazoo is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and what are the delivery hours?
Yes, Five Guys Kalamazoo offers delivery service from 11:00 AM to 9:30 PM every day. You can order online at their delivery website.
Can I pick up my order in-store at Five Guys Kalamazoo?
Yes, in-store pickup is available at the Five Guys location in Kalamazoo.
How many ways can I customize my order at Five Guys Kalamazoo?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
What payment options are accepted at Five Guys Kalamazoo?
Five Guys Kalamazoo accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys Kalamazoo?
Yes, sandwiches including burgers and veggie sandwiches are available without buns via wraps or bowls. However, products like buns and hot dogs contain gluten, and cross-contamination may occur.
What nearby places can I visit before or after dining at Five Guys on W. Main St.?
Nearby places include The Joint Chiropractic for wellness needs, MC Sports for shopping, and Panera Bread for café options.
How can I find Five Guys Kalamazoo using public transportation or nearby landmarks?
Five Guys is near local landmarks such as The Joint Chiropractic and Jimmy John's; these recognizable spots can help you find the restaurant easily.
Are there other dining options near Five Guys Kalamazoo?
Yes, nearby restaurants include Jimmy John's deli, Hunan Gardens Chinese restaurant, and Slap Shot Hockey Bar which also serves burgers.