Brand Certified
Dunkin'
3.6(538 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
3102 S Westnedge Ave, Kalamazoo, MI
49008, United States
Certified by Dunkin' • Mar 01, 2026
(269) 666-1103
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kalamazoo, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
538 reviews
5 stars
234
4 stars
101
3 stars
56
2 stars
36
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with many reports of rude staff and slow service, particularly in the drive-thru.
Food Quality
Food quality is often criticized, with complaints about cold, burnt, or poorly prepared items, and issues with cleanliness.
Coffee Experience
While some customers enjoy the coffee, there are frequent complaints about incorrect orders and poor taste.
Management Issues
Many reviews suggest a need for better management and training, as well as inventory issues leading to unavailability of popular items.
- JHJacob HornFeb 18, 20265.0Great staff, love the nitro cold brew
- AKA KJan 13, 20261.0The Dunkin’ Donuts on Whites Road and Westnedge is the worst Dunkin’ Donuts I’ve ever been to in my entire life. Their coffee always tastes like it’s burnt. They don’t follow sanitation guidelines. Employees are very rude. I can go on and on, but if you have visited this particular location, you all understand.
- KSKaitlyn SNov 19, 20251.0I was so excited to get a Cookie Butter Latte. I buy It a lot and know how it should taste. The coffee I was given was not the correct color nor did it taste well. It tasted really bad and had way too much expresso in it. The barista who cashed me out, was very rude. When she handed me my cash and drink she slammed the window closed and didn’t say anything else after I had told her thank you. I’ve never had a bad experience at the Dunkin Donuts in my hometown so I was suprised to say the least when my coffee tasted horrible and the service was not well.
- CPChris PatteeNov 9, 20251.0What has happened to this franchise? Filled doughnuts sometimes are only partially filled, Old Fashioned aren't anything but plain doughnuts without any toppings. Poor advanced corporate investigating I suspect, as well as poor marketing. Their days were numbered a while ago at this juncture.
- BHBelen HNov 4, 20255.0I absolutely adore their meal deals, and the matcha is simply fantastic. While the food may not be the most exquisite in terms of taste, it certainly gets the job done. Plus, you can’t beat a good deal.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for this Dunkin' location in Kalamazoo, MI?
Dunkin' in Kalamazoo is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What are some of the featured seasonal drinks available at this Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of classics like the Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Is this Dunkin' location a drive-thru?
Yes, this Dunkin' features a drive-thru to make ordering more convenient.
What are some nearby places where I can go after visiting Dunkin' at 3102 S Westnedge Ave?
Nearby places include Symmetry Hair Design for beauty treatments, Destiny Dental for dental services, and Little Caesars Pizza if you want a quick meal afterwards.
Are there any nearby grocery or convenience stores close to this Dunkin'?
Yes, Salut Market is a nearby grocery and liquor store, and Walgreens is also close by serving as a pharmacy and convenience store.
Which nearby places can customers visit for haircuts or barber services around Dunkin'?
Customers can visit several nearby barber and hair salons such as Sport Clips Haircuts of Kalamazoo, Dapper Danny's Barbershop, Juniors - An Old School Barbershop, and Oakwood Barber Shop.
Does Dunkin' in Kalamazoo provide free Wi-Fi and accept credit/debit card payments?
Yes, this Dunkin' location offers free Wi-Fi and accepts both credit and debit card payments.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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