Brand Certified
Dunkin'
3.6(310 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5200 S 9th St, Kalamazoo, MI
49009, United States
Certified by Dunkin' • Mar 01, 2026
(269) 666-1199
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kalamazoo, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
310 reviews
5 stars
143
4 stars
52
3 stars
25
2 stars
23
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including incorrect orders, long wait times, and unprofessional staff behavior.
Cleanliness
Multiple reviews highlighted the unsanitary conditions of the establishment, including dirty floors and bathrooms.
Product Quality
Many customers expressed disappointment with the quality of food and drinks, noting stale donuts and poorly made beverages.
Customer Experience
While some reviews praised friendly staff, many others reported rude interactions and a lack of acknowledgment from employees.
- AMAshton MollohanFeb 8, 20261.0Green tea refresher with NO green tea in it. This place has consistently crappy service!
- AFAnthony FizerFeb 8, 20261.0Do yourself a favor and avoid this particular franchise.
- CRCourtney ReckleinJan 25, 20261.0This place was disgustingly dirty, the hot Chocolate we ordered was chunky and undrinkable. Dunkin in general has gone down hill but this was repulsive.
- AJAlex JohnJan 9, 20261.0This used to be the best dunkin in town! The staff was lovely and kind and knew my group of friends by name. Now ownership has changed and it is run by a snooty 17 year old boy who has absolutely no idea what he is doing. When I mentioned my order was wrong he replied back that his father was the owner as if that meant my drink was somehow correct? He was too busy typing on his phone in one hand and making coffee with his other to pay attention to what he was even doing. What a disgraceful business. So disappointed. Everyone do yourself a favor and skip this location over.
- EKEmma KozminskeDec 31, 20252.0they put the wrong cheese on my bagel, my drink wasn’t mixed, and I waited 15+ minutes in the drive thru when only two cars were in front of me ☹️ I love Dunkin, but hate this location
Frequently Asked Questions About Dunkin'
What are the opening hours of the Dunkin' in Kalamazoo, MI?
Dunkin' in Kalamazoo, MI is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.
Does Dunkin' Kalamazoo offer delivery and curbside pickup services?
Yes, Dunkin' Kalamazoo offers both delivery and curbside pickup services.
What special holiday drinks can I try at Dunkin' Kalamazoo?
You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app for a fast grab and go experience. The app is available for download on both Apple App Store and Google Play Store.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location has a drive-thru service for convenient ordering and pickup.
What types of meals does Dunkin' Kalamazoo serve?
Dunkin' Kalamazoo serves breakfast, lunch, and brunch meals.
Where is Dunkin' Kalamazoo located exactly?
Dunkin' is located at 5200 S 9th St, Suite A, Kalamazoo, MI 49009, USA.
What are some nearby places to Dunkin' Kalamazoo where I can also grab a quick meal?
Nearby dining options include Jimmy John's sandwich shop, Wendy's and McDonald's fast food restaurants, Culver’s American restaurant, Taco Bell Mexican restaurant, and Subway sandwich shops.
Are there any nearby places to Dunkin' Kalamazoo where I can fuel up my car?
Yes, Speedway gas station and Pennzoil automotive repair and parts store are nearby for fueling and automotive needs.
If I want to do some errands like dry cleaning or mailing a package near Dunkin' Kalamazoo, where should I go?
You can visit Paris Cleaners & Laundry for dry cleaning and the UPS Customer Center for shipping and courier services, both located nearby.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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