Business Details
About
Fast Food RestaurantBurger JointAmerican RestaurantTake Out Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,548 reviews
5 stars
594
4 stars
374
3 stars
286
2 stars
111
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times in the drive-thru and poor service, with some experiencing rude staff and incorrect orders.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders, cold items, and greasy meals.
Technology Problems
The automated ordering system was criticized for being confusing and often leading to order mistakes.
Staff Performance
Customer experiences varied widely; some praised friendly staff while others reported unprofessional behavior.
Location Challenges
The drive-thru design and location were noted as inconvenient, contributing to the overall negative experience for some customers.
- JBjoshua baasNov 10, 20251.0I have no idea how they are still open, almost 40 minutes for a few cheese burgers is insane then when they hand it out its wrong.. Just stay far away its not worth it.
- CDCary DavisNov 10, 20255.0Sea salted caramel milkshakes are bomb and exquisite!!!
- JGJoshua GentryNov 9, 20254.0Actually went there twice a few days apart and had a large loaded fries the first time then a large loaded parmesian loaded fries the 2nd time but had i not gone the 2nd time id have never known the first time I was actually given a small because the 2nd time was 3 times larger. Tasted alright both times though.
- SCStaci CNov 7, 20251.0Worst experience ever. Got trapped in the drive thru line for close to an hour. There’s nowhere to go once you’re stuck in the line. The employees were blatantly just messing around with their friends on a Friday night. When the line finally moved I’m pretty sure everyone just left without getting to place an order.
- SSSkylarkX619Sep 28, 20254.0So this is my go to place. I get the same 4 items everytime. Baconzilla, double spicy chicken, double mushroom swiss and a chili dog. They recently updated their app and its the only time ive had issues. Double spicy was missing ingredients, and was only a single(so I was charged more for less, also missing stuff), chili dog had ketchup when requested for it to be off. Baconzilla had onions added, missing. After this app update I had to redo everything, while having issues. New app update is trash. I could SAVE my orders/options, now I have to do it everytime, which is a problem for both customers and stores. Corporate, you suck, all my issues are likely your fault, the store before the update, see you weekly 😘
Frequently Asked Questions About Checkers
What are the regular opening hours for Checkers at 575 E. Michigan Ave.?
Checkers in Kalamazoo is open daily from 10:00 AM. On weekdays Monday to Thursday and Sunday, it closes at 1:00 AM, and on Friday and Saturday, it stays open until 2:00 AM.
Can I order delivery from Checkers at 575 E. Michigan Ave.?
Yes, you can order delivery online through their website or DoorDash.
What is the dress code at Checkers Kalamazoo?
The attire at Checkers is casual, suitable for all guests.
What payment methods does Checkers accept?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa.
Does Checkers at 575 E. Michigan Ave. have drive-thru service?
Yes, Checkers is a leader in drive-thru service and offers an enclosed kitchen for safety.
What meals are served at Checkers Kalamazoo?
They serve lunch, dinner, and late-night meals.
Are there nearby coffee shops where I can relax before or after visiting Checkers?
Yes, nearby coffee spots include Kalamazoo Coffee Company, Black Owl Cafe, Mamaleelu Cold Brew, and Water Street Coffee Joint (Harrison).
What nearby grocery options are available around Checkers at 575 E. Michigan Ave.?
Nearby grocery stores include 100 Mile Market, PFC Natural Grocery & Deli, and PFC Grocery & Deli, convenient for additional shopping needs.
Are there any entertainment or event venues near Checkers?
Yes, you can visit The Final Clue for arts and entertainment, The Foundry for event planning, and United Party & Event Services for party supplies.
If I'm traveling by car, is there a nearby gas station I can use along with my visit to Checkers?
Yes, there is a Marathon gas station with convenience store and liquor store services close to Checkers.