Checkers

Reviews

• MH

  Myles Hurley

  Feb 24, 2026
  1.0
  The AI order taking system is awful and I have no idea if my order is correct because there isn’t a screen. I will never return until a human is taking my order.
• LH

  Loren Hill

  Feb 2, 2026
  1.0
  Always something missing from our order, rather it be a sandwich or an entire meal You never know it's like playing the lottery Good luck if you stop here!
• JR

  Jake Ritter

  Jan 30, 2026
  1.0
  I had a very frustrating experience at this Checkers today. I asked an employee for the price of a hot dog and was told he didn’t know and that I should ask the AI bot at the order station instead. When I explained that I needed my rewards scanned, the employee tried once, then stopped completely. He handed me my food, shut the window abruptly, and walked away without resolving the issue or saying anything further. I then asked to speak with a manager, hoping the situation could be corrected. Unfortunately, the manager was extremely rude and made no effort whatsoever to address the problem or offer any solution. There was a complete lack of basic courtesy and customer service from both staff and management. The service at this location was so poor that it actually made me appreciate the downtown Checkers even more. I went out of my way afterward to compliment the downtown staff for being helpful, professional, and respectful. The contrast between the two locations was night and day.
• CS

  Colin Smith

  Jan 11, 2026
  1.0
  Get rid of that stupid AI drive through literally no one likes it and it just has you speak to a team member anyway Also my food was cold and they didn’t have any milk shakes
• NH

  Nikki Huff

  Jan 3, 2026
  2.0
  Service was so slow. I stood outside in the snow for almost 10 minutes before anyone would help me. I made eye contact with an employee however she still ignored me.