Burger King

3.6
669 reviews
Burger with fries and coca-cola
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Business Details

5431 W Main St, Kalamazoo, MI
49009, United States
(269) 343-7510
https://burgerking.com/
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About

RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 5431 W Main St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Kalamazoo, MI serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
5431 W Main St, Kalamazoo, MI
49009, United States

Hours

Reviews

3.6
669 reviews
5 stars
260
4 stars
153
3 stars
102
2 stars
51
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Food quality was inconsistent, with reports of cold or poorly prepared items, though some customers enjoyed fresh and hot meals.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru, with some customers waiting over 20 minutes.

Cleanliness

Concerns about cleanliness were raised, with reports of dirty dining areas and unsanitary conditions.
  • GT
    Greg Todd
    6 days ago
    5.0
    Everything was hot correct.
  • CR
    Chris Robotham
    Oct 12, 2025
    1.0
    Ordered my food thru doordash at 1021 bk closed at 11. Somehow after I waited for 45 minutes doordash sends an email after I was notified my driver was waiting for my food that they were closed and my order couldn't be fulfilled. Odd. $15 an hour huh. 🤦
  • SB
    Sophia Bleeker
    Sep 15, 2025
    5.0
    Great!!!! Fast, hot food, the people in there are so nice! I loveeee the decorations for Halloween they have
  • HG
    Hemu Goel
    Aug 31, 2025
    1.0
    $0.27 for a water cup so I don't choke on the cold burger
  • DT
    Derreck Turner
    Aug 9, 2025
    1.0
    Worse service ever the guy doing the orders was mumbling could barely understand him acting as if he hated his job I even asked him are you alright maybe putting a little positive energy in your voice would help and he looked at us like we were crazy I won’t come to this location anymore. Heads up don’t put customer service reps with poor attitudes at the window IJS
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Frequently Asked Questions About Burger King

Where is the Burger King located in Kalamazoo, MI?

Burger King is located at 5431 W Main St, Kalamazoo, MI 49009, US.

What are the operating hours for the Burger King drive-thru in Kalamazoo?

The drive-thru is open Monday to Thursday from 6:00 AM to 11:00 PM, Friday and Saturday from 6:00 AM to midnight, and Sunday from 7:00 AM to 11:00 PM.