Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 5431 W Main St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in KALAMAZOO, MI serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
While some customers praised the food as hot and fresh, many reported receiving cold or incorrect orders.
Service Speed
Several customers experienced long wait times, particularly in the drive-thru, with some waiting over 20 minutes.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and kitchens.
Management Issues
Customers expressed concerns about management's lack of responsiveness to service issues and employee behavior.
AR
Asif Rahman
5 days ago
1.0
Very rude behaviour by the girl who takes order at the drive thru. I went there last night for a drive thru order and the girl behaved so rudely stating that "Didn't you hear I am not taking the order anymore?" The attitude was so rude that we left the place immediately and went to Mcdonalds. Totally not recommended.
TL
Tellit Likeitis
Dec 17, 2025
1.0
Went to this establishment guy who took my payment . Ignored me when i asked how his day was after asking repeatedly if he was ok and getting no answer dropped my card on the ground was rude very unprofessional after reporting it to the manager “Taylor” who was unfazed and said “that’s an entirely different issue i will talk with him later” i than asked for a refund . I’m not spending any money at an establishment that treats customers with brazen disrespect. I was afraid they’d spit in my food. I drove across town it was worth it other Burger Kings are friendly and don’t let bad employees get away with treating customers so poorly. Would’ve given no stars but that option was not available. Avoid this location they do not care from the management to the employees about good customer service AVOID!!
GT
Greg Todd
Nov 18, 2025
5.0
Everything was hot correct.
CR
Chris Robotham
Oct 12, 2025
1.0
Ordered my food thru doordash at 1021 bk closed at 11. Somehow after I waited for 45 minutes doordash sends an email after I was notified my driver was waiting for my food that they were closed and my order couldn't be fulfilled. Odd. $15 an hour huh. 🤦
SB
Sophia Bleeker
Sep 15, 2025
5.0
Great!!!! Fast, hot food, the people in there are so nice! I loveeee the decorations for Halloween they have
I would like to check the balance of my Crown Card
Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.
I would like to apply to a position at Burger King. How can I do this?
We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator
Where can I find the Nutritional Information for Burger King products?
Please visit bk.com/nutrition for more details on nutritional information for Burger King products.
What are Burger King’s hours of operation?
Hours vary by location. Most Burger King restaurants open early for breakfast and close late, with some open 24 hours. Check your local restaurant’s hours on Google or the BK® app.
Does Burger King serve breakfast all day?
No. Breakfast is typically served until 10:30 or 11:00 AM, depending on the location. After that, the lunch and dinner menu is available.
Does Burger King have a drive-thru?
Yes. Most Burger King restaurants offer a convenient drive-thru for fast ordering and pickup.
Can I order Burger King for delivery?
Yes. Burger King offers delivery through the BK® app and popular services like Uber Eats, DoorDash, Grubhub, and Postmates. Availability depends on your area.
Does Burger King offer mobile ordering?
Yes. You can order ahead and pay through the Burger King app for pickup, delivery, or curbside (where available).
Does Burger King have vegetarian or vegan options?
Yes. Many locations serve the Impossible™ Whopper and other meat-free menu items. Availability may vary by restaurant.
Does Burger King have kids’ meals?
Yes. Burger King offers King Jr.™ Meals with kid-sized portions, a side, drink, and toy.
Does Burger King cater or offer large orders?
Some locations can accommodate large group orders or catering trays. Contact your local Burger King to learn more.
Where is the Burger King located in Kalamazoo, MI?
Burger King is located at 5431 W Main St, Kalamazoo, MI 49009, US.
What are the operating hours for the Burger King drive-thru in Kalamazoo?
The drive-thru is open Monday to Thursday from 6:00 AM to 11:00 PM, Friday and Saturday from 6:00 AM to midnight, and Sunday from 7:00 AM to 11:00 PM.
Does this Burger King offer delivery and pickup services?
Yes, this Burger King offers delivery services and takeout options.
Can I order Burger King food through a mobile app?
Yes, you can order through the Burger King app available on the Apple App Store and Google Play Store.
What types of food does this Burger King serve?
They serve burgers, breakfast, lunch, and dinner items prepared your way, including signature flame-grilled Whopper sandwiches.
What payment methods are accepted at the Burger King on W Main St?
This Burger King accepts cash payments.
Is there free Wi-Fi available at this Burger King location?
Yes, free Wi-Fi is available for customers.
What other fast food restaurants are near the Burger King on W Main St?
Nearby fast food options include Wendy's, Steak 'n Shake, Long John Silver's, Chipotle Mexican Grill, McDonald's, and Noodles & Company.
Are there any pet grooming services near this Burger King?
Yes, PetSmart Grooming and Pawriffic Grooming Salon are nearby and provide pet grooming services.
What coffee shops are near the Burger King on W Main St?
Nearby coffee shops include Starbucks locations close to the Burger King, ideal for grabbing coffee before or after your meal.