Numerous customers reported extremely slow service, with long waits for food and drinks, and inattentive staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about wings and fries being served cold or burnt.
Staffing Problems
Several customers noted that the restaurant appeared understaffed, leading to delays and poor service experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific servers for their excellent service and attentiveness.
Management Concerns
There were multiple mentions of poor management practices, including lack of communication and failure to address service issues.
DT
DrDr Train
Nov 4, 2025
3.0
I came in the restaurant at 8:00, had to ask for a server(who was sitting down at a table for 10 minutes) to get the bar tender because they were at the back. They made a mistake on the burger, but they fixed it right away. It was very empty for a BWW. I would argue it is poor training practices more than poor management. Still the management could use some work.
RR
RagnaroKxFenrir
Nov 3, 2025
5.0
The server Brittney was absolutely amazing. Made sure we had everything as soon as possible and made sure we knew all of our options. Even helped us pick some food.
Top tier!
TR
Trevor Root
Nov 2, 2025
1.0
Had food delivered. The chicken was cold. The fries were cold. The loaded tots were cold. This was the second time we ordered food and the food was cold. Probably won’t be ordered from here again.
ED
Erika Dowdell
Oct 31, 2025
5.0
Enjoyed the many food options, plenty of seating, had a great server named Dell he was great. Ended up doing the Appetizers platter, everything was delicious. Ordered the Strawberry margarita couldn’t go wrong with that. Would definitely recommend coming here for a food and drinks.