Buffalo Wild Wings

3.7
2159 reviews
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Business Details

3209 Stadium Drive, Kalamazoo, MI
49008, United States
(269) 353-9464
https://www.buffalowildwings.com/locations/us/mi/kalamazoo/3209-stadium-drive/sports-bar-582/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3209 Stadium Drive, Kalamazoo, MI
49008, United States

Hours

Reviews

3.7
2,159 reviews
5 stars
857
4 stars
576
3 stars
253
2 stars
153
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and instances of incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, including missing components in takeout orders.

Staffing Problems

Several reviews highlighted a lack of staff, leading to poor customer service and long wait times, suggesting the need for better management and staffing practices.

Positive Experiences

Despite the negative feedback, some customers praised specific servers for their excellent service, indicating that there are capable staff members who can provide a good experience.
  • AW
    Austin West
    3 days ago
    2.0
    Ordered 65 dollars of food and only gave me 75 percent of the food I ordered and won't answer the phone
  • CM
    chris marsh
    3 days ago
    4.0
    To be fair the atmosphere rating is because I should have expected that it's going to be really loud as a sports bar. So next time if we want somewhere quiet we'll go somewhere else. I was out with friends and the wait staff was amazing, they were friendly, they didn't bother us too often but paid the perfect amount of attention to my group and were accommodating about food choices. My friend wanted half of his 16 piece to be one flavor and the other half to be another flavor and they were allowed him to choose two different sauces for dipping. All the food was cooked properly and delicious. I also very much enjoyed my lemonade. It was stirred properly so that it did not have a strong syrup taste. Thank you Buffalo Wild Wings I would come back. It was my first time and I was impressed.
  • AD
    Ashleigh DeKam
    3 days ago
    1.0
    Waited in lobby for 45 MINUTES for our carry out to be made. There was about a dozen customers waiting for their orders. We could have literally walked over to Bimbos and sat down for dinner before getting our to go order. Which is exactly what happened—a couple we saw walk into Bimbos ate and got into their car to leave by the time we got out to our car finally. The GM or manager on duty should have been apologizing & giving out refunds or certificates instead of having the lady working the front blame the poor service on a 20 top delaying everyones orders. The dining area was otherwise NOT busy. Havent been here in a long time until tonight & wont be coming back anytime soon.
  • NH
    Nikki Huff
    Jan 3, 2026
    2.0
    The food and atmosphere are great however the service is and always has seemed to be on the slower side. The wait for a to go order is super slow all times of the day.
  • CS
    Constance Searcy
    Dec 31, 2025
    5.0
    Sawyer is the best!! He handled a very nasty customer with the upmost respect!! Customer service is the key to a great business and Sawyer is the best example of that!! I will return Quality Food and Top Quality Service
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Kalamazoo specialize in?

Buffalo Wild Wings in Kalamazoo specializes in Buffalo-style wings with a choice of 26 sauces and seasonings.

What are the opening hours for Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open from 11:00 AM to 11:00 PM Monday through Wednesday, and until 11:59 PM on Thursday and Friday.