Location.com logo
Brand Certified

Arby's

3.9
(1085 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3656 E Cork St, Kalamazoo, MI
49001, United States

Hours

Reviews

3.9
1,085 reviews
5 stars
477
4 stars
268
3 stars
158
2 stars
67
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude interactions and long wait times.

Food Quality

Feedback on food quality was mixed; some enjoyed the meals while others received cold or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and self-serve stations.

Order Accuracy

Many customers noted problems with order accuracy, including missing items and incorrect orders.

Staffing Issues

Multiple reviews mentioned staffing shortages leading to slow service and operational challenges.
  • EB
    eman bman
    5 days ago
    1.0
    Double check your bag before you leave the store. You probably didnt get everything you ordered. But still paid for. Again. It's almost like theyre doing it on purpose at this point bc how do you forget something on every single order???
  • CJ
    Cassidy Johnson
    6 days ago
    1.0
    I went through the drive thru and got a #1 classic with curly fries a dr pepper meal then 4pc mozzarella sticks ! I didn’t get my mozzarella sticks and the guy wasn’t even going to give me my drink. Thanks for the marinara sauce I can’t use.
  • OS
    O.G Spaid
    Feb 21, 2026
    2.0
    The customer service is bad I said hello to the heavy set older gentleman with the grey beard(had to be a manager 😕) no response he only spoke to me when he genuinely had too idk if he was having a bad day but the lack of a smile and having an attitude is not something I want to deal with when picking up my food
  • ME
    Matthew Edick
    Feb 16, 2026
    4.0
    Well ran outfit
  • AA
    Abdallah Almomani
    Jan 25, 2026
    5.0
    I went to MI 2 months ago i went to Arby's at Cork st , it was a great experience thank you Farah in name for the great service , I will come back again !!!!! One of the greatest restaurants i ever vist .⭐️⭐️⭐️⭐️⭐️ Go to Arby's at Cork St✌🏻

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others