Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Jenison, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jenison, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.7
799 reviews
5 stars
322
4 stars
206
3 stars
107
2 stars
49
1 star
115
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items in drive-thru and dine-in experiences.
Customer Service
Mixed feedback on staff friendliness; some customers praised individual employees while others reported rude or unhelpful service.
Food Quality
Numerous reports of cold, stale, or poorly prepared food, including old fries and incorrect items.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.
Service Speed
Inconsistent service speed, with some customers experiencing long wait times and others reporting quick service.
- HLHunter J. LamersOct 30, 20251.0I used the drive thru, and they forgot part an entire part of my order and only noticed when I arrived at my destination. They also never put my receipt in the bag, so I can't prove they got my order wrong. I really don't like having my money stolen.
- CJCharles JohnsonOct 17, 20255.0Brooklyn at the register was amazing! She was super friendly, patient, and made sure my order was perfect. It’s always nice to be greeted with a smile and great attitude. She really made our visit a lot better. Thanks, Brooklyn, for the awesome service and being kind.
- DGDenny GrootsOct 4, 20251.0Definitely the worst Wendy’si have ever been to. I hate that it’s the only one close to me because they are awful. Forget items all the time. Can tell the ownership is clearly the biggest problem because I’ve never seen the same person working here in the last year. Nobody wants to stay
- DCDave CarltonOct 2, 20252.0They served me old tasting fries again. Sigh Don't the know a fry is no good after A long time under the heat lamp????
- SJSkyler JewettSep 26, 20251.0Would serve me at counter and when they finally did they weren’t very kind.
Frequently Asked Questions About Wendy's
Is 2215 Port Sheldon Street Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
What are the drive-through hours at Wendy's located at 2215 Port Sheldon Street, Jenison, MI?
The drive-through is open from 7:00 AM to 11:00 PM Monday through Friday, and from 8:00 AM to 11:00 PM on Saturdays and Sundays.
Does this Wendy's location in Jenison serve breakfast?
Yes, this Wendy's location serves breakfast which includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from the Wendy's at 2215 Port Sheldon Street?
Delivery availability depends on your location. You can check by entering your delivery address in the Wendy's app or at order.wendys.com in the 'Get It Delivered' section.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
What are the operating hours of this Wendy's?
Wendy's is open daily from 7:00 AM to 11:00 PM Monday through Friday, and 8:00 AM to 11:00 PM on weekends.
How can I provide feedback or contact the Wendy's at 2215 Port Sheldon Street?
You can contact Customer Care through live chat or call 888-624-8140. For direct contact, call Wendy's Jenison location at (616) 662-3394 or visit their Contact page online.
Where can I find the menu and prices for this Wendy's?
Menu and pricing details are available at order.wendys.com or their mobile app after selecting this location.
What nearby places can help customers locate Wendy's at 2215 Port Sheldon Street?
Nearby places that can help you find Wendy's include Bloom Credit Union, J&H Family Stores gas station, and Marathon Gas station. These familiar landmarks can guide you to the Wendy's location easily.
Are there any fitness or recreational centers near Wendy's in Jenison?
Yes, Horizon Kids Complex, Escape Fitness Center, and Freak Faktory Barbell & Sports Performance are nearby. You might consider visiting these centers before or after enjoying a meal at Wendy's.
What other food or convenience options are close to Wendy’s at 2215 Port Sheldon Street?
J&H Family Stores and Marathon Gas stations nearby offer convenience and fuel, while other Wendy’s locations in the area provide additional fast-food choices for customers.