Brand Certified
Wendy's
3.7(800 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
2215 Port Sheldon Street, Jenison, MI
49428, United States
Certified by Wendy's • Mar 01, 2026
(616) 662-3394
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/jenison/2215-port-sheldon-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Jenison, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jenison, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
800 reviews
5 stars
323
4 stars
206
3 stars
107
2 stars
49
1 star
115
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order accuracy.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were noted for being rude or unprofessional, leading to mixed experiences.
Food Quality
Several reviews highlighted declining food quality, including cold, stale, or improperly prepared items, which has negatively impacted customer satisfaction.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
Cleanliness
Some customers appreciated the cleanliness of the establishment, while others reported unsanitary conditions, particularly regarding food handling.
- BBBETTY BOOPJan 22, 20265.0As soon as I ordered and got to the window gave my money. Went to another window. They had my food ready and I was out there. My order was accurate. The food was fresh
- HLHunter J. LamersOct 30, 20251.0I used the drive thru, and they forgot part an entire part of my order and only noticed when I arrived at my destination. They also never put my receipt in the bag, so I can't prove they got my order wrong. I really don't like having my money stolen.
- CJCharles JohnsonOct 17, 20255.0Brooklyn at the register was amazing! She was super friendly, patient, and made sure my order was perfect. It’s always nice to be greeted with a smile and great attitude. She really made our visit a lot better. Thanks, Brooklyn, for the awesome service and being kind.
- DGDenny GrootsOct 4, 20251.0Definitely the worst Wendy’si have ever been to. I hate that it’s the only one close to me because they are awful. Forget items all the time. Can tell the ownership is clearly the biggest problem because I’ve never seen the same person working here in the last year. Nobody wants to stay
- DCDave CarltonOct 2, 20252.0They served me old tasting fries again. Sigh Don't the know a fry is no good after A long time under the heat lamp????
Frequently Asked Questions About Wendy's
Is 2215 Port Sheldon Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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