Taco Bell

3.6
1375 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 188 Chicago Drive in Jenison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
188 Chicago Drive, Jenison, MI
49428, United States

Hours

Reviews

3.6
1,375 reviews
5 stars
497
4 stars
347
3 stars
188
2 stars
104
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and concerns about food safety.

Cleanliness

Multiple customers expressed dissatisfaction with the cleanliness of the restaurant, noting dirty floors and unsanitary conditions.

Mixed Experiences

While some customers praised the late-night service and friendly staff, many others reported consistent problems with order accuracy and service.
  • CW
    Carol Woods
    4 days ago
    3.0
    Ordered two burritos crispy chicken burritos got home. I had two tacos tried to call back there and the phone was off the hook so how do I get my burrito since I only got tacos? I’ll be there tomorrow morning to get this straightened out with the manager
  • JT
    jared tenbroeke
    Dec 20, 2025
    5.0
    Great people, I was out plowing all day, I went to get some tacos with hot sauce and they delivered!
  • DB
    Denise Burmingham
    Dec 19, 2025
    1.0
    Drivethru. Food was wrong. Bag was so full we didn’t notice till we were a block away. We didn’t want to hold up the line. Went back and found out one of our fries was missing as well because they apparently didn’t hear the order. Then they wanted us to pay for the fries even though we confirmed the order over the intercom. I asked for the fries or to remake the cold food while replacing the food they didn’t give us and the manager refused. I understand mistakes, but customer service should be better than that. And the attitudes on these kids these days are atrocious.
  • DW
    David Wiersma
    Dec 15, 2025
    4.0
    Great for late night food
  • TH
    Tom H
    Dec 9, 2025
    5.0
    Awesome service. I was very disappointed that I was not able to find the box meals on the app and had to order in person.

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at Taco Bell in Jenison?

The drive-through is open Monday to Thursday from 7:00 AM to 3:00 AM, Friday from 7:00 AM to 5:30 AM, Sunday from 5:30 AM to 3:00 AM, and is closed on Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pick up or delivery from this Taco Bell location.