Taco Bell

3.5
1385 reviews

Business Details

188 Chicago Drive, Jenison, MI
49428, United States
(616) 457-4609

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 188 Chicago Drive in Jenison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
188 Chicago Drive, Jenison, MI
49428, United States

Hours

Reviews

3.5
1,385 reviews
5 stars
499
4 stars
349
3 stars
188
2 stars
105
1 star
244

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or incomplete orders, often receiving the wrong items or missing components.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others reported rudeness and poor service.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty dining areas and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, undercooked food, and inconsistent portion sizes.

Service Speed

While some customers noted quick service during late hours, others experienced long wait times and delays in receiving their orders.
  • MF
    Matthew Fields
    2 days ago
    5.0
    Great Taco bell, clean, fast and friendly.
  • KR
    Kameron Ritsema
    4 days ago
    1.0
    The shift manager John refused to give me my 5 tacos, and kicked me and my friends out immediately. Completely immature and embarrassing
  • LB
    Lindsey Bos
    4 days ago
    1.0
    Genuinely I would give this 0 stars if I could. The burrito shells taste expired all the food is low ball portions and the potatoes literally taste like MANURE. Drive the extra few miles to another location.
  • DS
    Dan Schrenk
    Feb 7, 2026
    1.0
    Have never had a problem here until tonight. Missing 2 tacos out of the luxe box. Missing nachos from..ya know, the nachos and dip meal. Mango tea also tasted off. All the tortillas were on the verge of being stale and were falling apart and cracking. Not to mention everything was grease soaked and haphazardly thrown in the bag. Called to voice our concern and their only remedy was to drive all the way back and get the missing items. We were over it by then and declined. Gotta do better for the price of fastfood nowadays.
  • C
    Clare Lucky (Clare ྀིྀི)
    Jan 23, 2026
    2.0
    Food was absolutely wrong and was not made correctly. Very disappointed.

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at Taco Bell in Jenison?

The drive-through is open Monday to Thursday from 7:00 AM to 3:00 AM, Friday from 7:00 AM to 5:30 AM, Sunday from 5:30 AM to 3:00 AM, and is closed on Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pick up or delivery from this Taco Bell location.

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