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Taco Bell

3.5
(1386 reviews)

Business Details

188 Chicago Drive, Jenison, MI
49428, United States
(616) 457-4609

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 188 Chicago Drive in Jenison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
188 Chicago Drive, Jenison, MI
49428, United States

Hours

Reviews

3.5
1,386 reviews
5 stars
500
4 stars
348
3 stars
188
2 stars
105
1 star
245

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or missing items in their orders.

Customer Service

Feedback indicates a mix of friendly service and rude interactions, with some staff appearing disinterested or overwhelmed.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale items and poor preparation.

Service Speed

While some praised fast service, many others complained about long wait times and slow order fulfillment.
  • CB
    Chazze Bultema
    Feb 21, 2026
    1.0
    Every time I order something has been missing or wrong with the order. When I drive up to the window there is loud music playing and no one seems to be really paying attention. When I’m giving my food I hardly hear “Have a good night” or anything. When going inside to order I’ve waited 20 minutes for my order and when I asked to order I was just given a nasty look. Really crappy place to get food from.
  • MF
    Matthew Fields
    Feb 15, 2026
    5.0
    Great Taco bell, clean, fast and friendly.
  • KR
    Kameron Ritsema
    Feb 13, 2026
    1.0
    The shift manager John refused to give me my 5 tacos, and kicked me and my friends out immediately. Completely immature and embarrassing
  • LB
    Lindsey Bos
    Feb 13, 2026
    1.0
    Genuinely I would give this 0 stars if I could. The burrito shells taste expired all the food is low ball portions and the potatoes literally taste like MANURE. Drive the extra few miles to another location.
  • DS
    Dan Schrenk
    Feb 7, 2026
    1.0
    Have never had a problem here until tonight. Missing 2 tacos out of the luxe box. Missing nachos from..ya know, the nachos and dip meal. Mango tea also tasted off. All the tortillas were on the verge of being stale and were falling apart and cracking. Not to mention everything was grease soaked and haphazardly thrown in the bag. Called to voice our concern and their only remedy was to drive all the way back and get the missing items. We were over it by then and declined. Gotta do better for the price of fastfood nowadays.

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at Taco Bell in Jenison?

The drive-through is open Monday to Thursday from 7:00 AM to 3:00 AM, Friday from 7:00 AM to 5:30 AM, Sunday from 5:30 AM to 3:00 AM, and is closed on Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pick up or delivery from this Taco Bell location.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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