Can I order Subway online or through an app?

Yes, you can quickly and easily order Subway sandwiches through their app or online menu.

What meal options are served at this Subway restaurant?

This Subway serves breakfast, lunch, and dinner options including sandwiches, wraps, salads, and cookies.

Does Subway at 401 Baldwin St. offer catering services?

Yes, this location offers catering services to help with your group meals and events.

Is dine-in available at this Subway restaurant?

Yes, you can dine in at this Subway location for a fresh and satisfying meal.

Where exactly is this Subway restaurant located?

Subway is located at 401 Baldwin St., Jenison, MI 49428, USA in the Ottawa sublocality.

What nearby convenience stores can I visit when I come to Subway at 401 Baldwin St.?

Near Subway, you can visit G & K Party Store, a local convenience and liquor store, for additional snacks or beverages before or after your meal.

Are there any hair salons close to the Subway at 401 Baldwin St.?

Yes, Encore Hair Design is a nearby hair salon where you can get a haircut or styling when you visit the area.

What healthcare-related services are near the Subway at 401 Baldwin St.?

Nearby, you can find Rx Optical, a MyEyeDr. Company, and Zounds Hearing of West Michigan for eye and hearing care services.

Brand Certified

Subway

3.6

(202 reviews)

Get Directions Order Menu Call Website

Business Details

401 Baldwin St., Jenison, MI

49428, United States

(616) 284-8571

https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway

Your local Jenison Subway® Restaurant at 401 Baldwin St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

Dine-inAvailable
Drive-throughNot available

Location

Subway

401 Baldwin St., Jenison, MI

49428, United States

Get Directions

Hours

Monday9:00 AM - 9:00 PM

Tuesday9:00 AM - 9:00 PM

Wednesday9:00 AM - 9:00 PM

Thursday9:00 AM - 9:00 PM

Friday9:00 AM - 9:00 PM

Saturday9:00 AM - 9:00 PM

Sunday9:00 AM - 9:00 PM

Reviews

3.6

202 reviews

5 stars

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, untrained staff, and rude interactions, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted problems with order accuracy, including missing items and incorrect sandwich preparations.

Product Availability

Customers frequently noted that the location was out of various menu items, including meats and toppings, impacting their dining experience.

Mixed Staff Attitude

While some customers praised friendly and helpful staff, others experienced rudeness and lack of attentiveness from employees.

Cleanliness Concerns

Several reviews mentioned the store's cleanliness issues, with reports of dirty surfaces and disorganized conditions.

MR
Merek Roman
2 days ago
5.0
I used this location for a catering order for a Toastmasters Speech Contest. The order was to specification and the employees putting the order together went above and beyond to ensure we had everything for a great lunch. Would recommend.
SW
Sean Wilson
Feb 1, 2026
1.0
I waited inside very patiently for an online order to be finished. It wasn’t even started in the whole time I was there. After waiting a literal 20 minutes(15 minutes after I was told it would be ready) I was told the order was never even accepted. We received no notification of that. All of that is bad enough but the way I was spoken to, as if it was my fault, really sealed the deal that I won’t be back and would advise others against visiting this location.
MS
Matt snell
Nov 1, 2025
1.0
I put a online order in. It said it would be ready at 12:15 pm. I walk in at 12:20. Its not even busy at all and my food wasn't even ready. They didn't even start making it. When I walked in, there were 2 people just standing around talking. So why wasn't my food made? There was a huge language barrier so I couldn't even ask them why my food wasn't made. It's now 1235pm when writing this and my food is still being made. This is by far the worst subway ever! I thought the one on ivenrest in grandville was bad.
MW
mary wallen
Oct 19, 2025
4.0
I don't think anyone at subway knows what the rewards card is anymore any time my husband swipes it they think its a gift card and he has to swipe it a second time and they've never given him the option to use his rewards. At this location I was disappointed in how much dressing was put on my sub. It was way more than I wanted. I told her it was enough and she put 2 more thick rows. The mustard was so heavy it was all I could taste and I struggled to eat it.
BB
Brandon Borst
Sep 6, 2025
1.0
Stole my money. Put in an order online. They called and said they didn’t have the meat I wanted. They told me they couldn’t cancel the order on their end and I would have to do it from the app. There was no option to cancel through the app and before I could call back to explain that, they marked it as picked up and I was charged.