Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
881 reviews
5 stars
332
4 stars
241
3 stars
157
2 stars
49
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and attentiveness, others are criticized for rudeness and poor service.
Food Quality
Food quality varies significantly; some customers report hot and fresh meals, while others complain about incorrect orders and food served cold or poorly assembled.
Cleanliness
The restaurant is generally noted for its cleanliness, with many customers appreciating the tidy environment.
Order Accuracy
There are frequent complaints about order accuracy, with many customers reporting missing items or receiving incorrect orders.
Speed of Service
Service speed is inconsistent; some customers experience quick service, while others report long wait times, especially during busy periods.
- KCKris CollinsNov 17, 20251.0Got 2 very basic meals and was absolutely disappointed when my fries were half full. 1 LG 1 sm.
- JMJason Kwekel (MicroGeared)Nov 11, 20255.0This is the only location that serves hot crispy fries.
- JJJen H (Jen)Oct 26, 20255.0Super kind people
- PPPaulOct 26, 20255.0This is one of my top 3 McDonalds, morning is great, lunch is perfect with hot fries everytime. Night time i've heard from an employee say they wanted to kill themselves but you can't control the youth now a days on what they say. At night the lobby will probably look like trash while some employees won't come out and pickup but hey, it's fast food. The reason it isn't my number one is the night crew. You'll get your food in an appropriate time but having kids treat this location as a hangout kinda ruins some peoples experience.
- BBBrent BuchananOct 16, 20251.0Horrible customer service
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours at 1865 Baldwin Rd, Jenison, MI?
McDonald's in Jenison is open from 5:00 AM to 11:00 PM Monday through Friday, 6:00 AM to 11:00 PM on Saturday, and 6:00 AM to 11:00 PM on Sunday.
When is the McDonald's delivery service available?
Delivery at this McDonald's is available from 5:00 AM to 10:30 PM on weekdays, 6:00 AM to 10:30 PM on Saturday, and 7:00 AM to 10:30 PM on Sunday.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Friday, 6:00 AM to 11:00 PM on Saturday, and 7:00 AM to 11:00 PM on Sunday.
What types of payment does McDonald's at 1865 Baldwin Rd accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's delivery or curbside pickup?
You can order delivery or curbside pickup via their website or mobile apps using these links: https://mcdonalds.order.online/business/-5579 or https://mcdonalds.smart.link/mjuu1ggdi. The McDonald's App is also available on iOS and Android.
Are there other fast food options near McDonald's on Baldwin Rd?
Yes, nearby fast food options include Burger King and Hungry Howie's Pizza, providing variety if you're in the area and want different meal choices.
What local amenities are close to McDonald's that customers might visit?
Customers can visit The Win Tavern 33 for drinks, Lakeshore Chiropractic for wellness services, or Pizza Hut for more dining options, all located near McDonald's on Baldwin Rd.
How can nearby banking and financial services benefit McDonald's customers?
United Bank and Edward Jones Financial Advisors nearby can assist customers with banking and investment needs while they visit McDonald's or the surrounding area.
Does McDonald's at this location have any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.