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McDonald's

3.7
(898 reviews)

Business Details

1865 Baldwin Rd, Jenison, MI
49428, United States
(616) 457-5026
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1865 Baldwin Rd, Jenison, MI
49428, United States

Hours

Reviews

3.7
898 reviews
5 stars
339
4 stars
246
3 stars
157
2 stars
49
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some receiving cold or incorrect orders, while others praised the freshness and taste.

Customer Service

Mixed reviews on customer service; some employees were noted for being friendly and helpful, while others were described as rude and unprofessional.

Cleanliness

The restaurant was frequently mentioned as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect modifications.

Speed of Service

Service speed varied significantly, with some customers noting quick service while others reported long wait times, especially for curbside orders.
  • BK
    Brendan Klap
    2 days ago
    1.0
    Who ever is making the breakfast burritos isn’t making them like they use too. They are so small compared to when I use to get them. I came to this McDonalds for just the burritos because they were the best and the biggest. Ordered them today and they are the smallest I’ve ever seen and barely stuff in them. Do better!!!!!
  • DL
    Drake Lagone
    Feb 11, 2026
    5.0
    food is always good from here when i come. tonight i came through and i can tell there was definitely a vet in the kitchen
  • JH
    John Tom Hoffman-Jones
    Feb 1, 2026
    1.0
    Love spend outrageous prices on cold and nasty soggy fries.
  • AS
    Amanda Steadman
    Jan 18, 2026
    4.0
    Finally got the order correct no misshapes.
  • DB
    Doug Betts
    Jan 17, 2026
    1.0
    Ask for 1/4 deluxe, no cheese, got a regular1/4 with cheese

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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