Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,345 reviews
5 stars
486
4 stars
353
3 stars
248
2 stars
108
1 star
150
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, particularly with mobile and drive-thru orders.
Service Quality
While some staff members received praise for their friendliness and professionalism, others were noted for poor customer service and rudeness.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared items.
Cleanliness
The cleanliness of the location was frequently mentioned, with some reviews highlighting a clean environment while others noted dirty tables and areas.
Speed of Service
Customers experienced varied wait times, with some noting quick service while others reported long delays, especially during busy hours.
- BFbrandon flahertyDec 26, 20255.0I was bamboozled
- PYPathex Vain YtDec 26, 20251.0One of the nicest looking McDonald’s ever but apart from that genuine house fire, takes 30 minutes at least to get your food they made my burger wrong TWICE after the second one I gave up and ate it but like seriously.
- MHMaddy HDec 10, 20255.0i came in RIGHT before close, and isaac was SO KIND and courteous- an amazing and positive employee who seems like he genuinely cares about every person who comes through- get this man a raise ASAP. best part of my night!
- MCMarquita CargillNov 22, 20252.0Mobile orders. 🤦🏽♀️🤦🏽♀️🤦🏽♀️ They have never been right. Ever. Unfortunately my kids like McDonald’s and this is the closest one. The app makes ordering easy, but they just can’t get an order right. Like never ever ever ever. They are polite most of the time, but when you’re missing items, it’s annoying and inconvenient. McDonald’s is not cheap. Now we count our items before we pull off so we don’t have to make two trips. Last time I counted and told them I was missing two burgers. They asked which ones and I didn’t know without opening each one. Then they realized they forgot the two quarter pounders before I unwrapped them all. Fries were frozen by the time the order was right. Today I told my husband not to pull off without counting. Guess what? A quarter pounder was missing. 😂 Then they charge .29 for extra sauce but forget those too. Last time I called because I’m over second trips and they told me they don’t do different days and I had to return now. Just forget it. I’ll just continue to hold up the line and count items at the window.
- ACAngelina CatheyNov 16, 20255.0Absolutely blown away by the quality of service at this wondrous establishment. Thank you, Mr. McDonald for creating such a glorious experience for your customers. I came in search of one thing - Judacious Hopps. I had been to various locations who all turned me away. I had four disgusting slimy snakes under my belt, and no Hopps. I called this establishment late into the night with low hopes - and they were more than happy to assist me. To my wondrous delight, they had my beloved Judy. I raced to the building, and there she was. My beauty. Thank you, Mr. McDonald. I will never forget this.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's dine-in service?
McDonald's is open every day from 5:00 AM to 11:00 PM on weekdays, 6:00 AM to 11:00 PM on Saturdays, and 7:00 AM to 11:00 PM on Sundays.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM on weekdays, 6:00 AM to 11:00 PM on Saturdays, and 7:00 AM to 11:00 PM on Sundays.
Can I order food for delivery from this McDonald's, and what are the delivery hours?
Yes, you can order delivery which is available Monday through Friday from 5:00 AM to 10:30 PM, Saturdays from 6:00 AM to 10:30 PM, and Sundays from 7:00 AM to 10:30 PM.
What pickup and delivery services does this McDonald's location offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order through the McDonald's mobile app?
You can order through the McDonald's app available on the Apple App Store and Google Play Store, or use quick links like https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 160 Chicago Dr, Jenison, MI 49428, USA.
What nearby fast food options are available near this McDonald's?
Nearby fast food options include Taco Bell, KFC, Arby's, and another McDonald's location. These provide alternative dining choices close by.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Dunkin' is close by, offering coffee, donuts, and smoothies, making it a convenient spot for coffee lovers.
What other nearby services and attractions can customers visit around McDonald's?
Nearby places include BoRics Hair Care (a hair salon), Jenison Museum (a local community museum), Salus Wellness Spa for relaxation, and Scott's Skis and Snowboards for outdoor gear.