Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jenison, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
343 reviews
5 stars
170
4 stars
32
3 stars
28
2 stars
26
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and disappointment.
Staff Attitude
While some reviews praised friendly staff, many others noted rude behavior and lack of professionalism from employees.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor food quality, including stale or improperly prepared items.
Cleanliness
The dining area and service counters were often described as dirty or neglected, contributing to a negative overall experience.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the location being closed earlier than advertised.
- TBTJ Burke1 day ago4.0My kids would say "the pink donuts are the best!" Some good breakfast choices. Decent amount of donut varieties. Tasty seasonal drinks. Kind servers.
- MPMarissa Pelletier2 days ago1.0Went into the store to order to place an order. Employee was talking to two friends and kept customer’s waiting. When I finally asked her if she was going to take my order the employee walked away. I left the store upset and did not place an order. This was horrible customer service!
- AHAutumn HarrisNov 12, 20251.0Mediocre products and poor customer service. I ordered something on the app that they didn’t have in store. Not only were they unwilling to help me figure out how to get a refund (because I ordered on the app) but they were very rude and dismissive. The store is clearly unprepared for this kind of situation and they have no interest in helping customers. They didn’t even offer an alternative, they just wanted to keep my money. They told me I had to “deal with it in the app” and let me tell you, Dunkin’s app doesn’t offer returns or refunds, both of their customer service phone numbers are disconnected and the virtual bot won’t even connect to a human representative. I will no longer give Dunkin any of my money.
- LALuke AlanOct 25, 20251.0Gave the wrong donuts to me during this drive thru experience. Wasted $5 as I can't eat what I was given.
- SMShawn McGeeOct 13, 20251.0Paid for a coffee I didn't get because they started brewing it after giving me my donuts. Took 15 minutes to throw donuts in a box for me when I was the only person in store. I'll go to Meijer gas station from now on, way better prices, coffee and service.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Jenison, MI?
This Dunkin' is open every day of the week from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What new holiday drinks can I try at Dunkin' in Jenison?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What types of food and beverages does this Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and various premium beverages for breakfast, lunch, and brunch.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location has a drive-thru service for convenient ordering and pickup.
Is there free Wi-Fi at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this location.
What nearby places can I visit before or after stopping by Dunkin' at 200 Chicago Dr, Jenison?
Nearby places include McDonald's for additional fast food options, Salus Wellness Spa for massage and wellness services, and Jenison Museum for local history and community exhibits.
Are there other coffee shops or places to get breakfast near this Dunkin'?
Yes, there are other nearby options such as another Dunkin' location, McDonald's, Taco Bell, and Peppino's Pizzeria & Sports Grille for varied meal choices.
How can nearby places like BoRics Hair Care and The Paragon School of Pet Grooming complement my visit to Dunkin'?
While visiting Dunkin' for breakfast or coffee, you can conveniently access services like hair care at BoRics Hair Care or pet grooming training at The Paragon School of Pet Grooming, making it easy to combine errands in one trip.