Brand Certified
Arby's
4.0(762 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
241 Church Street, Jenison, MI
49428, United States
Certified by Arby's • Mar 01, 2026
(616) 317-5100
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/mi/jenison/241-church-street/store-8192
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.0
762 reviews
5 stars
375
4 stars
194
3 stars
88
2 stars
36
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised the friendly and energetic service from staff members like Russell and Stephanie, but there were also complaints about rude service and order inaccuracies.
Food Quality
While many customers enjoyed the food, particularly the gyros and roast beef sandwiches, there were numerous reports of cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean and inviting by some, but others reported dirty tables and unsanitary conditions.
Order Accuracy
Multiple reviews highlighted issues with missing items and incorrect orders, leading to customer frustration.
Speed of Service
The drive-thru service was often criticized for being slow, with some customers experiencing long wait times.
- CJCharles JohnsonFeb 11, 20265.0Great food, great service!
- DPDanii PaigeFeb 10, 20265.0Let me tell you. I am so flattered with the service through drive through! Like I could not express the energy given over the speaker while even reading back the menu! Russell is by far an amazing manager and I called it as I came up to the window! I was like of course! The best service and Arby's you got a good one! Don't lose him! I would die to have my staff like that! (I'm retail at DT) And although my energy is amazing he sure deserves the best praise! Thank you and keep up your positive energy and hopefully it spreads. You rocked that line! (: I applaud for the service I got tonight!!
- JLJalen LubbersJan 31, 20262.011am on a Saturday and parking lot closed but they’re telling drive thru customers to pull around the building with an empty parking lot. 😂 what happened to fast food?
- KVKari VanWeeldenDec 27, 20255.0Had the BEST Greek gyro tonight! All of our food was hot and fresh, but my gyro was literally everything I could imagine and more!
- BKbrandon kempDec 18, 20255.0Stephanie, was Awesome ! I have a form of brain damage that makes me slow, but Stephanie was super patient! She helped me make a choice that accommodated my budget, by telling me about the FREE BEEF AND CHEDDAR , ( IF YOU DOWNLOAD THE APP THEN YOU ONLY HAVE TO SPEND $5 AND YOU GET IT FOR FREE) Thank You. Usually your not enjoying Arby's unless you got at least $10 bucks to spend, but today a shooting star flew by, and wished upon me this delicious meal!
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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