Dunkin'

Reviews

• DK

  David Knisley

  Mar 22, 2026
  5.0
  Came in during rush hour, with my wife and daughter, there were a few customers in line and Liv, (who must be a superhuman) was running everything by herself (the other employee must've been on a break) she guided us to the digital kiosk, as she was in four places at once, fulfilling what looked like a very large, complicated order. After trying for a few minutes to find what we wanted at the kiosk (it was very hard to see the screen, with the sun shining in our faces, and even harder to navigate the menu) we decided to wait at the counter to place our order, after a very brief wait, Liv took our order and got us on our way. The experience would've been 5/5, if only the kiosk had some sort of shade and the layout was a bit more user friendly.
• CS

  Chaya Samora

  Mar 7, 2026
  1.0
  This Duncan has the most consistent tasting drinks out of anyone I've been to. I go here often since it opened since the drinks are delicious and not crazy expensive like other coffee places. However every single time I've been here they have gotten my order wrong. And always get an irritated attitude from the employees when I say it's not correct. I am very mindful to be respectful and kind about it so the reaction is off putting. I went today and they tried handing me a drink that I did not order. They then handed me my drink that I did order but in a smaller size and I had already paid for the biggest size. Then they handed me a drink that was not my drink but the right size. At that point I just took it and left because there was a really long line behind me but it is disappointing. It seems to be the experience almost every time I go here. It doesn't feel worth going anymore
• JH

  Jasmine Hernandez

  Mar 5, 2026
  1.0
  we asked for a drink with no ice and they said they wouldn’t fill it up all the way with no ice so we asked for a tiny bit of ice and they filled it up with a tiny bit but put all cold foam instead more than the drink, which is ridiculous because I know Starbucks is stingy but at least if you ask for no ice, they still fill it up all the way like they’re supposed to so I don’t know what this new rule is, but they said that this guy was the manager and said it was a rule which I’ve never heard of in my life from going to Dunkin and now Duncan is filling up their drinks with half of ice, which is ridiculous. If I wanted a full cup of ice, I would’ve went to McDonald’s and got water cup of ice for free.
• KK

  Kent

  Feb 11, 2026
  4.0
  Great spot for donuts and coffee. Grandkids see it as a real treat.
• DN

  Deanna Nichols

  Jan 18, 2026
  2.0
  I grew up in Chicago where Dunkin has been around for years, so I know how donuts and coffee should be from a Dunkin store. I have given Jenison Dunkin multiple chances. They have made my specialty drink wrong the past 3 visits. I got my kids a chocolate iced drink last time and it tasted like they did not wash out the blender from the previous drink. It had to be thrown away. The donut selection is poor and the donuts come out tasting stale/off. This is a poor excuse for a Dunkin. Needs new management or a big overhaul. Especially when it’s trying to compete with Starbucks, Biggby and local coffee and donut shops. Will NOT be back to this location. Do better.