Domino's Pizza

Reviews

• RH

  Rusted TinMan (Mike Hedgecock)

  5 days ago
  1.0
  Well, I USED to order from the local Dominos in Jenison. You have lost a customer. No more delivery. Yes, it IS that simple. I know without a doubt there were problems coming when my last orders were messed up. But no longer a problem ( for you ). -- No way am I going to pick up an order in store and have to wait while it is made (last) after on-line orders. Even ordering it is now a hassle. Good by
• MM

  Michael Mull

  Apr 23, 2026
  1.0
  Terrible customer service. Theybmade the pizza wrong. The receipt even showed this. Instead of any attempt to make right, employee barked at me that i did ordered wrong. Even after showing them their receipt, they still denied any responsibility. Last time we order from this location
• DP

  Donna Plesner

  Apr 4, 2026
  4.0
  I placed an order with Kayla in the early afternoon today for pickup at 5:30. The order was ready when I returned for pick up, and the pizza was delicious! I really appreciated Kayla's help in placing the order,as well as having it ready on time,Thanks Kayla,You Rock!
• CC

  Cassidee Clason

  Mar 24, 2026
  1.0
  DO NOT ORDER FROM HERE!!! This is the second time I’ve tried to order online and something with their system is broken so they told me my card wasn’t going through, my boyfriend ended up paying cash and I woke up to 23 charges for what I had ordered. I tried to call and talk to management and instead of talking to me and coming to the phone, she let a young employee deal with it. They told me if my charges were pending that it would go back to my card, well today they are all posted and I’ve been charged for over 450 dollars for a pizza, now I will calling my bank to claim fraud.
• JA

  Jon Armstrong

  Mar 23, 2026
  1.0
  UPDATE 3/24/26 : Manager ignores us and passed the issue off to what sounded like a newer employee. never spoke to management. The charges actually posted instead of remained in pending. Original 3/23/26: *beware* The new AI system that they implemented charged my card 23 seperate times resulting in over $400 in charges last night. We ended up paying in cash because we figured the system was just declining the card for fraud protecting etc etc. I would not purchase pizza from dominos ever again especially when there are so many good local places who won’t try your card 23 times resulting in well over $400 being charged. We will update if they decide to do something about it.

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