Customers frequently praised the chicken and fish as delicious, with many calling it the best they've ever had.
Service Issues
Several reviews highlighted poor customer service, including rude staff and incorrect orders, leading to customer dissatisfaction.
Atmosphere
The restaurant's ambiance was described as outdated and unclean, with some customers expressing discomfort with the dining environment.
Consistency
While many customers enjoyed their meals, there were complaints about inconsistency in food quality, particularly with undercooked or poorly seasoned items.
Catering Success
Positive feedback was noted for catering services, with customers appreciating the quality and promptness of large orders.
BW
Bill Wells
2 days ago
5.0
Chicke was soggy and they have nothing but butter for your biscuit.
DW
Debbie Wright
Oct 4, 2025
5.0
Best chicken around
DA
Dyanne AlShareef
Sep 28, 2025
5.0
THE WHITE'S HAVE BEEN TAKING CARE OF JACKSON COUNTY AND THE COMMUNITY. THEY SERVE EVERYONE IN A TIMELY MANNER AND YOU ARE DEFINITELY EAT GOOD, DO TRY MY FAVORITE: BBQ CHICKEN SANDWICH. U WILL BE HOOKED! WE'VE BEEN SUPPORTING THE WHITE'S SINCE 1984
JC
Jessica Crutchfield
Sep 19, 2025
5.0
They catered a funeral for my uncle. This is the best chicken ever! Had lots of leftovers, my family had us all take a plate. Warmed a cpl pieces up for my son when I got home, he absolutely loved it! Said it was probably the best chicken he's ever had!
I suggest an expansion of business!
Come downriver! They will win!
SC
Sara Carter
Sep 17, 2025
1.0
A few things. I am deaf and read lips, starting with this. As it will be very important. I came in last night to get some food for my family to eat because being a single mom, and on the go. Seemed like a great idea. Went in ordered a 12 piece meal. Got my ticket and sat down. I read lips, your ladies stood up front talking crap about me being in there with my son. One (the shoter one nose ring) tell's the other one I left my husband for the man I was with. I've never been married. Man I was with was my son. I don't know these ladies. My son then tells me this shorter lady took a picture of us. I'm not sure who this lady thought I was. Then we get our chicken I go home. All the flipping chicken is raw, whatever I Air fry it the rest of the way. Then for my family only bite into a over garliced chicken, the mashed potatoes and Mac and cheese were over salted, the only thing that wasn't messed up was the coleslaw. I couldn't eat what I even brought due to health reasons. But then my family couldn't even eat it, is this due to me being with my son? Because someone thought they knew me? All of this will make me never order from whites. $39.10 and the only be able to eat one side. It also took 35 minutes for my order to even be ready. Smh I'm not sure what you allow to happen in your store. But the pettyness of the workers here posing my family with over seasons is absolutely absurd. I'm not who they thought I was, but then how everything worked out sure showed me right? Next time I'll find a place that won't posion my family.
Frequently Asked Questions About White's Restaurant & Catering
What is the address of White's Restaurant & Catering?
White's Restaurant & Catering is located at 845 N West Avenue, Jackson, MI 49202, United States.
What are the operating hours of White's Restaurant & Catering?
White's Restaurant & Catering is open Monday to Thursday and Saturday from 10:30 AM to 9:00 PM, Friday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 8:00 PM.
What type of food and services does White's Restaurant & Catering offer?
They offer American-style food including lunch and dinner menus, catering services, Caesar salads, fried munchies, fish, desserts, chicken baskets, hoagies, and a specialty called Family Feast.
Does White's Restaurant & Catering accept credit card payments?
Yes, they accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact White's Restaurant & Catering or learn more about their menu?
You can call them at +1 517-787-3991 or visit their website at https://www.whitesrestaurant.com/ for more information and services.
Is White's Restaurant & Catering affiliated with any associations?
Yes, it is a member of the NFIB, Michigan Restaurant Association, and the National Restaurant Association.
Can I make reservations or place orders online at White's Restaurant & Catering?
While there are URLs available for ordering and reservations, the preferred display URLs are not specified. You can visit their website to check options for orders and reservations.
What nearby dining options are available around White's Restaurant & Catering if I want to explore more?
Nearby dining options include White's Chicken & Fish, Hungry Howie's Pizza and Hungry Howie's Jackson, and Dunkin' for coffee and donuts.
Are there any nearby services that might be useful before or after dining at White's Restaurant & Catering?
Yes, you can find nearby services such as Western Union for money transfers, Admiral gas station, Discount Tire for automotive needs, and Tan-Fastic salon for beauty and spa services.
I am planning to visit White's Restaurant & Catering. Are there any nearby places I can visit for shopping or other activities?
Nearby you can find Dunham's Sports for sporting goods, various real estate agencies such as ERA Reardon Realty, Art Van PureSleep retail store, SalonCentric beauty supplier, and Wild Bill's Tobacco shop for diverse shopping options.