Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.
Slow Service
Many customers reported excessively long wait times in the drive-thru, often exceeding 20 minutes, leading to dissatisfaction.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
While some customers enjoyed the food, others reported cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and sticky tables.
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Brig Loghie
Nov 15, 2025
1.0
Very unpleasant nighttime cashier. She acted like I spit in her mother's face when I asked for spicy ranch. She was the same way with the 2 cars in front of me, so I don't take it personally, but sheesh. She should consider a career change 😬
RR
Rae
Nov 15, 2025
1.0
Lady at the drive thru was unbelievably rude from start to finish. She had a lisp, so I wasn't mean back, but it's not an excuse for the way we were treated. I understand midnight is late, but that's the job she's being paid to perform. I've worked food/service overnight shifts too- but I didn't take it out on customers
HS
holly Smith
Nov 14, 2025
1.0
10 out of 10 for ALWAYS messing up your order. We love paying for food and not getting it. Thank you.
KR
Khristina Richmond
Nov 6, 2025
3.0
Do NOT go here if you want FAST food. They literally cook to order 1 car at a time. If there's 3 cars in front of you, you'll be there for at least 20 minutes. At least the food is good but it better be since I waited the same amount of time as a sit down restaurant!
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Eric Dalton
Nov 3, 2025
1.0
Went there at 6pm on Sunday evening. There were six cars in front of me in the Drive-Thru. It took a total of 18 minutes from the time I got in line, to the time I got my food. Once I finally got my order, my burger and fries were cold. I've been to a lot of Wendy's in my life, but this was by far one of the worst experiences. I would avoid at all costs.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (517) 784-1630.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does E. Michigan #22 Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 3306 E. Michigan Avenue, Jackson, MI?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Friday, and from 7:00 AM to 1:00 AM on Saturdays and Sundays.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 3306 E. Michigan Avenue serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's food online or via a mobile app?
Yes, you can order Wendy's through their mobile app or online at order.wendys.com by selecting this specific location.
What payment options are accepted at Wendy's 3306 E. Michigan Avenue?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact Wendy's at this location?
You can contact their Customer Care team via their Contact page or call (517) 784-1630 for direct inquiries. Feedback can also be submitted through their Customer Satisfaction Survey online.
Are delivery and dine-in services available at this Wendy's?
Yes, this location offers delivery, dine-in, and drive-thru service. Curbside pickup is not available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters where staff can assist you.
What notable fast food restaurants are near Wendy's at 3306 E. Michigan Avenue?
Nearby fast food options include McDonald's and Domino's Pizza, which you may visit before or after dining at Wendy's.
Are there nearby automotive service stores close to Wendy's for car needs?
Yes, Performance Auto Value, Auto Value, and Performance Auto Value Jackson are nearby for automotive parts and services.
What nearby banks can I visit around Wendy's at 3306 E. Michigan Avenue?
The Huntington National Bank, Fifth Third Bank, and an ATM for Fifth Third Bank are close by for your banking needs.