Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
860 reviews
5 stars
280
4 stars
184
3 stars
146
2 stars
66
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some customers experiencing rude service while others praised friendly employees.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty floors and sticky surfaces.
- RPRickie Pawson3 days ago1.0Did a mobile pick up order, go to pick it up and got asked to pull up bc they’re waiting on fries. Ok nbd. Then 10 minutes go by and a worker comes out and tells me that when bringing my food out she slipped and fell from the wet floor… 🙃 okay cool.. I wait another 10-15 minutes just for them to bring my food out COLD, no sauce and missing fries 😂😂😂😂😂😂 total joke. Won’t be back anytime soon.
- JHJames HayesDec 26, 20255.0The Manager at Wendy's tonight upset me a little bit because my app wasn't working correctly and rather than show me how to address it or possibly give me a discount or reward as compensation...just offered to take my order instore...That being said...I want to commend her for being happy and when I realized I had a broken cup...she saw me standing at the counter, as busy as they were and replaced my cup. I Do want to say...I'm ordering for 4 kids, 2 adults and they all want it special, not just no mustard or like that...it's this, this, this, this and...BUT...ELIZABETH...NEVER SKIPPED A BEAT...NEVER STOPPED SMILING and hit it out of the park with my $70 order...and even thanked me for coming in rather than jumping the counter and screaming like I prolly woulda...Thank You LADIES...AMAZING SERVICE and the food was ALL fresh and fries perfect...and the frosting and sized up fries, drinks and about 50 sandwich edits...LOL...I can Always count on this Wendy's
- PYPaul YoakamDec 21, 20253.0Always missing something from my order
- WCWilliam ClarkDec 19, 20251.0Slowest moving kitchen staff I've ever seen in my life
- HMHaeleh MidiliDec 1, 20251.0Driveway times are embarrassing. They literally have one car order pay and leave before the next one orders
Frequently Asked Questions About Wendy's
Is E. Michigan #22 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 3306 E. Michigan Avenue, Jackson, MI?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Friday, and from 7:00 AM to 1:00 AM on Saturdays and Sundays.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 3306 E. Michigan Avenue serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's food online or via a mobile app?
Yes, you can order Wendy's through their mobile app or online at order.wendys.com by selecting this specific location.
What payment options are accepted at Wendy's 3306 E. Michigan Avenue?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact Wendy's at this location?
You can contact their Customer Care team via their Contact page or call (517) 784-1630 for direct inquiries. Feedback can also be submitted through their Customer Satisfaction Survey online.
Are delivery and dine-in services available at this Wendy's?
Yes, this location offers delivery, dine-in, and drive-thru service. Curbside pickup is not available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters where staff can assist you.
What notable fast food restaurants are near Wendy's at 3306 E. Michigan Avenue?
Nearby fast food options include McDonald's and Domino's Pizza, which you may visit before or after dining at Wendy's.
Are there nearby automotive service stores close to Wendy's for car needs?
Yes, Performance Auto Value, Auto Value, and Performance Auto Value Jackson are nearby for automotive parts and services.
What nearby banks can I visit around Wendy's at 3306 E. Michigan Avenue?
The Huntington National Bank, Fifth Third Bank, and an ATM for Fifth Third Bank are close by for your banking needs.