Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
821 reviews
5 stars
336
4 stars
226
3 stars
121
2 stars
62
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor attitudes.
Food Quality
Food quality varied significantly; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.
Speed of Service
The speed of service was generally noted as quick, especially in the drive-thru, but some customers experienced long wait times.
Cleanliness
Cleanliness was a concern for some, with reports of dirty conditions in the dining area and bathrooms.
Order Accuracy
Order accuracy was inconsistent, with several customers reporting missing items or incorrect orders.
- SKSarah Knight4 days ago5.0The food is, well typical Wendy's fast food. But the employees are the stars of the show. Just went through drive thru for lunch. Was advised I'd have a 6 min wait on tenders, no problem. Waited. The lady came & checked on me, I believe her name is Tasha. Said she would check on it & be back. Next thing I know she's back with cash in hand giving me a refund cause my order was not put in or something. & Then said just wait we will still give you your food. Waited, they brought me my food, with a genuine apology and gave me 4 tenders instead of 3. The food was fresh & hot even the fries. Always greeted with kindness & professionalism from anyone who works here & they go above & beyond for their customers. In a world that customer service is tanking, they absolutely deserve a raise & more. My only hope is someone that is able to do that reads this. Great job ladies & thank you!!!
- KHKaelin HendricksonDec 22, 20255.0I went through the drivethrough and we got our food quickly and it was excellent. Shout out to Kaylee she’s my hero I love her more than life itself.
- MDMateo Decoster-ElizondoDec 8, 20251.0Didn’t give me my nuggets a
- TJtrista johnsOct 14, 20255.0Very helpful when I parked overnight with my RV
- MMMagiOct 1, 20255.0For fast food this makes a good burger
Frequently Asked Questions About Wendy's
Is Sargent Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Sargent Road?
The drive-thru is open Monday to Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Does the Wendy's location at 6119 Ann Arbor Road serve breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's in Jackson, MI?
Yes, delivery is available. You can check availability by entering your address on the Wendy's app or at order.wendys.com.
How can I provide feedback or contact the Wendy's location on Sargent Road?
You can provide feedback via the Customer Care team through their contact page, call (517) 748-9520 for this location, or complete the Wendy’s Customer Satisfaction Survey.
What payment options does Wendy's on Ann Arbor Road accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer dine-in, drive-thru, and delivery services?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services, but does not have curbside pickup.
Where can I find Wendy's online menu and place an order?
You can view the menu at https://menu.wendys.com/ and place orders at https://order.wendys.com.
What nearby gas stations are close to this Wendy's location?
Nearby gas stations include Marathon, BP, Speedway, Express Stop, and Saragant 94 Gas & Mini Mart, which can be convenient for fueling up before or after your meal.
Are there other fast food restaurants near Wendy's on Ann Arbor Road?
Yes, nearby fast food options include McDonald's, Subway, and another Wendy’s, offering alternatives or options if traveling with others.
What nearby wellness or recreational places can customers visit around Wendy’s?
Customers can visit nearby wellness places like Oriental Health and Massage or dispensaries such as Elite Cannabis and Thrive Provisioning Center for relaxation or wellness needs before or after dining.