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Wendy's

3.3
(1226 reviews)

Business Details

913 North Wisner, Jackson, MI
49202, United States
(517) 784-4000

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
913 North Wisner, Jackson, MI
49202, United States

Hours

Reviews

3.3
1,226 reviews
5 stars
372
4 stars
251
3 stars
220
2 stars
106
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

While some customers enjoyed the food, many others complained about stale, cold, or poorly prepared items.

Cleanliness

The restaurant was often described as dirty and unkempt, with complaints about the state of the dining area and restrooms.
  • BB
    Bill
    5 days ago
    5.0
    Wendy's is the Only fast food restaurant with Real food! They are the Only restaurant left that serves Real food! I Only go to Wendy's when i want fast food worth Eating.Thank you Wendy's!
  • AS
    Alexis Smith
    Feb 6, 2026
    1.0
    Absolutely awful service, waited for over 5 minutes at the speaker just for no one to respond. Left and came back around after calling twice to see if they were open even though the hours said they were. People were inside and yet no one was answering. The worst location and service in Jackson, mi. I recommend going to any other one that is not this one.
  • RM
    randy mcdonald
    Feb 5, 2026
    1.0
    How about rather than recook already cooked fries make them fresh. What a waste of money!! Typical of every Wendy's in this town. Lazy lazy lazy
  • MI
    Mr Allen Wayne Wilson lll (Indio)
    Dec 27, 2025
    5.0
    Always good food I'll be back!
  • AM
    Amanda McDermott
    Dec 14, 2025
    1.0
    This place has gone downhill big time. The wait is ridiculous - every time I go I end up sitting and waiting at the speaker for a good 10 mins or more...it wouldn't be a big deal if it was every so often, but this has gotten to be an every time thing. I assume they must be understaffed, so clearly management is doing something wrong.

Frequently Asked Questions About Wendy's

Is Wisner #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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