Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Food Quality
Several reviews mentioned stale or poorly prepared food, with complaints about items being cold or not fresh.
Cleanliness
The restaurant was frequently described as dirty and unkempt, with reports of dirty tables and floors.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, leading to frustration.
Atmosphere
The dining environment was often noted as loud and chaotic, with some customers feeling unwelcome.
TL
Tommy Lewis
Nov 15, 2025
1.0
They forgot my fries in 2 of my combo meals and my girlfriend’s nuggets were wrong
GS
Garrett Bryan (Saint)
Nov 1, 2025
3.0
The staff here is usually rude and ignored you most of the time, They try to rush everyone and forget half the items, but due to waiting forever in the line no point in trying to get the item. Would recommend a different Wendy's.
AA
Anastasia
Oct 11, 2025
1.0
Ordered a Dave’s DOUBLE and they gave me JR patties, nobody answers the phones when you try to call either. Just pitiful,
IG
ISkullz Gaming
Oct 11, 2025
1.0
Terrible service, was gave the wrong food twice and rude workers
AA
Andrew
Oct 1, 2025
1.0
Employees give attitude just for ordering the burger the way you want. Then they say can’t change the cheese when all the Wendy’s I go to always will change it. I could hear her sigh every time I said what I want on my burger, never go to this location unless you want rude employees
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (517) 784-4000.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wisner #2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's Jackson, MI location?
The drive-thru is open from 6:30 AM to midnight Monday through Friday, and from 7:00 AM to midnight on weekends.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order via the Wendy's app or at order.wendys.com by selecting this location and entering your address.
Is breakfast served at the Wendy's on 913 North Wisner in Jackson, MI?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's Jackson location?
You can contact Wendy's by calling (517) 784-4000, visiting their contact page live chat, calling 888-624-8140, or completing their customer satisfaction survey with your receipt info.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on order.wendys.com, the Wendy's mobile app, and in-store nutrition posters.
Is there a Wendy's mobile app for placing orders?
Yes, you can download the Wendy's app to order food easily. Find it on the App Store or via quick links.
Can I find other dining options near this Wendy's in Jackson, MI?
Yes, nearby dining includes Ichiban Japanese Steakhouse for sushi and steak, Biggby Coffee for cafe drinks, and Rally's for fast food burgers.
What nearby services are available around Wendy's on North Wisner?
Nearby you can find services like Jackson Hewitt Tax Service for tax needs, Beautiful Nails salon, and Bitstop Bitcoin ATM.
Are there nearby places for recreation close to Wendy's Jackson location?
Yes, nearby recreation includes Jackson Area Hockey Association for sports, Patriot Combat Sports gym, and Optimist Ice Arena for skating.