Wendy's

3.3
1212 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
913 North Wisner, Jackson, MI
49202, United States

Hours

Reviews

3.3
1,212 reviews
5 stars
367
4 stars
249
3 stars
218
2 stars
106
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.

Food Quality

Several reviews mentioned stale or poorly prepared food, with complaints about items being cold or not fresh.

Cleanliness

The restaurant was frequently described as dirty and unkempt, with reports of dirty tables and floors.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration.

Atmosphere

The dining environment was often noted as loud and chaotic, with some customers feeling unwelcome.
  • TL
    Tommy Lewis
    Nov 15, 2025
    1.0
    They forgot my fries in 2 of my combo meals and my girlfriend’s nuggets were wrong
  • GS
    Garrett Bryan (Saint)
    Nov 1, 2025
    3.0
    The staff here is usually rude and ignored you most of the time, They try to rush everyone and forget half the items, but due to waiting forever in the line no point in trying to get the item. Would recommend a different Wendy's.
  • AA
    Anastasia
    Oct 11, 2025
    1.0
    Ordered a Dave’s DOUBLE and they gave me JR patties, nobody answers the phones when you try to call either. Just pitiful,
  • IG
    ISkullz Gaming
    Oct 11, 2025
    1.0
    Terrible service, was gave the wrong food twice and rude workers
  • AA
    Andrew
    Oct 1, 2025
    1.0
    Employees give attitude just for ordering the burger the way you want. Then they say can’t change the cheese when all the Wendy’s I go to always will change it. I could hear her sigh every time I said what I want on my burger, never go to this location unless you want rude employees

Frequently Asked Questions About Wendy's

Is Wisner #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.