Taco Bell

3.0
2174 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 801 W Ganson Street in Jackson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
801 W Ganson Street, Jackson, MI
49202, United States

Hours

Reviews

3.0
2,174 reviews
5 stars
568
4 stars
380
3 stars
375
2 stars
243
1 star
608

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many expressed disappointment with missing ingredients and overall quality.

Employee Attitude

Reviews highlighted inconsistent employee behavior, with some praising friendly staff while others reported rudeness and unprofessionalism.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant, including dirty floors and tables.
  • AJ
    Aiden J
    Jan 2, 2026
    1.0
    Ordered two nine dollar boxes only got the grilled cheese and chalupa in both and wrong chalupa shoulda been chicken was beef. Also rounded by bill when I said not too.
  • AR
    Angelina Reinker
    Dec 29, 2025
    1.0
    Go to any other location in town. They won’t get your order correct here. Does not matter if you do drive thru, online, app, DoorDash or inside.
  • SS
    Scott Severance
    Dec 19, 2025
    5.0
    I love Tacobell. Today's visit was a little off. They were out of mild sauce. It happens. We had some at home so it worked out. The soft tacos were really good. Super happy with those. The hard tacos were almost empty. Not sure what was up with that. When we opened up the box of tacos at home a small spider crawled out and hung off of it. Would have been great for Halloween but this was Christmas. It happens though. I still really enjoyed the meal.
  • TN
    Trevor N
    Dec 17, 2025
    2.0
    Saving grace was the manager today, I understand not caring in any extent about your job but pull the earbuds out of your ear if youre incapable of doing your job that requires you to service customers. I get a half hour for lunch and wasted a majority waiting for my food cause the front counter person was completely engaged in their phone and not their job.
  • AA
    Aaron
    Dec 12, 2025
    1.0
    You already criminally under pay your employees, there's absolutely no reason you can't hire more. It takes 20+ minutes just to get to the speaker in the drive through, then another 15 to 20 minutes to get to the window. Not to mention if you try to go the lobby it'll be an even longer wait because you prioritize the drive through over the lobby. Hire more workers and fix your Baja blast that's tasted horrible for the past 2 years

Frequently Asked Questions About Taco Bell

What are the operating hours of the Taco Bell at 801 W Ganson Street in Jackson?

The Taco Bell location at 801 W Ganson Street in Jackson is open daily from 9:00 AM to 5:00 PM, including its drive-through service.

Does this Taco Bell offer drive-through service?

Yes, this Taco Bell offers drive-through service every day from 9:00 AM to 5:00 PM.