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Taco Bell

3.2
(1047 reviews)

Business Details

2545 Airport Rd, Jackson, MI
49202, United States
(517) 788-8413

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2545 Airport Rd in Jackson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2545 Airport Rd, Jackson, MI
49202, United States

Hours

Reviews

3.2
1,047 reviews
5 stars
309
4 stars
208
3 stars
171
2 stars
100
1 star
259

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including incorrect orders, missing ingredients, and poorly prepared items.

Service Speed

Numerous reviews highlighted slow service times, with long waits in both drive-thru and in-store.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and tables.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude interactions.

Management Issues

Reviews pointed to poor management practices, including inadequate staffing and lack of communication among employees.
  • BB
    Beans
    Jan 31, 2026
    5.0
    They always get my order right.
  • AM
    Ana M
    Jan 16, 2026
    1.0
    Ordered a bean burrito and a chalupa around 3:30 beans were dried out the chalupa was hard as a brick this store is terrible and dirty
  • KB
    Kelly Brzozowski
    Jan 13, 2026
    5.0
    Dang! It’s rare when the food is awesome and the customer service is incredible. Had a large order and they nailed every item.
  • BG
    Brock Grady
    Jan 3, 2026
    1.0
    Didn’t melt my cheese on my chicken quesadilla
  • KM
    Kristen Mork
    Dec 27, 2025
    1.0
    We waited over 20 minutes for our food under the instructions from kiosk saying wait for your name to be called. We could see our food was ready and other people were getting their food and walking out. ONLY until I went up to the desk and stood there for a few minutes did someone come up to the desk to ask my name. The food was correct, but they changed the music every 3 seconds so maybe if they decided to leave it, it would have been done faster. A worker also said “I’m just trying not to throw up”. That doesn’t make me feel comfortable about the food I’m about to eat being prepared. The decorations were very cute for Christmas, so that was a good thing about the atmosphere. If you want FAST food, skip this location.

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at Taco Bell on Airport Rd in Jackson, MI?

The drive-through is open from 9:00 AM to 3:00 AM Sunday through Thursday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Can I order Taco Bell online for pick up or delivery at this location?

Yes, you can order ahead online or on the mobile app for pickup or get it delivered from this Taco Bell location.

Brand Certified Facts from Taco Bell

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Certified February 22, 2026Yext Knowledge Graph
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