Taco Bell

3.3
1665 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2928 E Michigan Ave in Jackson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2928 E Michigan Ave, Jackson, MI
49202, United States

Hours

Reviews

3.3
1,665 reviews
5 stars
484
4 stars
353
3 stars
318
2 stars
141
1 star
369

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Speed

Many reviews highlighted slow service, with long wait times reported in both drive-thru and dine-in experiences.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Customer Service

While some staff were praised for their friendliness, many reviews mentioned poor management and rude interactions with employees.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold items, poorly prepared meals, and inconsistent ingredient portions.
  • DW
    Danny Warren
    Jan 2, 2026
    1.0
    So I’m not usually the type of person to leave bad reviews but this is the 2nd or 3rd time I’ve doordashed from here and nothing is made as it was ordered, I can’t have any dairy so I make sure I add dairy allergy or I order without the cheese n stuff but apparently it’s hard to read your screens! I work in the food industry and know even when it’s swamped to pay attention to tickets so you don’t have pissed off customers! Read ya damn tickets peeps! Please and thank you!
  • RH
    Rebecca Hunt
    Jan 2, 2026
    1.0
    We went in to order and dine in, ordered on kiosk and picked dine in. We then waited 30 mins for a fiesta potato and 3 burritos. When we started eating yhe cruspy chicken burrito was disgusting, the chicken was not edible as it was over done to the point of not meat all crisp. Seriously for revamping and reopening you would have thought a new team would have happened. We will never be back to this taco bell! Worst I've been to. Been open less that 3 months and its unsanitary and disgusting in there.
  • BB
    Belles
    Dec 30, 2025
    1.0
    haven't gotten one order right since reopening.
  • SB
    Spookshow Baby
    Dec 26, 2025
    1.0
    My boyfriend used to work fast food definitely not a Karen definitely always give fast food workers benefit of the doubt....1st and last time at this taco bell we will go to the 2 others never have problems there.....had to wait 15+ minutes for food didn't have cheese for our nachos n cheese didn't have the sauce for my boyfriends burritos...had 2 wait twice with or 6 people working there to get the cup and go back to get cheese patiently just wait probably 5 minutes a piece for 2 things that should of came with meal in the 1st place people that ordered behind us same problem had to wait at the counter for nearly 5 minutes because they also forgot orders of theirs never had this problem at the other established also had to pay cash instead of using our gift card "their system isn't set up yet" another customer behind us had also the same problem I didn't make a scene just find it ridiculous with 5 people working to not be able to take 2 seconds to get our stuff we ordered in the 1st place anyways will be going to the other Taco Bells in town instead of this establishment.
  • BP
    Bruce Porcaro
    Sep 22, 2025
    5.0
    Being completely remodled! Will be beautiful when it's completed!

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 2928 E Michigan Ave, Jackson?

This Taco Bell location is currently closed and not operating.

Is there a drive-through service available at this Taco Bell location?

No, the drive-through service is not available as the restaurant is currently closed.