Subway

4.1
270 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 1604 W Morrell brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1604 W Morrell, Jackson, MI
49203, United States

Hours

Reviews

4.1
270 reviews
5 stars
145
4 stars
55
3 stars
39
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praised friendly and professional service, while others reported rudeness and poor attitudes from certain employees.

Food Quality

While many customers enjoyed the food and found it fresh, there were complaints about inconsistency in sandwich preparation and issues with ingredient amounts.

Cleanliness

The restaurant generally received positive remarks for cleanliness, although there were isolated reports of unsanitary practices by some staff.

Wait Times

Customers noted varying wait times, with some experiencing delays during busy periods, but many appreciated the quick service during less busy times.
  • HM
    Hamer Miller
    Dec 15, 2025
    2.0
    Our bread and meatballs were not toasted.
  • JJ
    Johnny
    Nov 20, 2025
    1.0
    I was standing there on Thursday and neither a boy washed her hands her name was Joanie one of them but I don't know the other one name I would not be back there is very uncertainty and I report to the health department
  • IF
    Icy Fyah
    Aug 23, 2025
    5.0
    Thank you to Carter and Brian just a few minutes ago… They were awesome! Very professional and very nice. Finally a reason to give this location a great review!
  • RR
    Randy Rigelman
    Jul 28, 2025
    3.0
    Mine was good but my wife said her's was terrible every fountain drink she she tried was nasty
  • EB
    Elizabeth Blair
    Jul 19, 2025
    5.0
    Stopped in tonight with my daughter and there was only one gentleman working. But I have to say he did a phenomenal job and was very polite and on top of it! Make sure he gets around of applause 👏

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway is located at 1604 W Morrell in Jackson, MI 49203, USA.

What are the opening hours of the Subway at 1604 W Morrell?

The Subway is open every day from 8:30 AM to 9:30 PM.