Subway

4.0
248 reviews
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Business Details

2575 Airport Rd, Jackson, MI
49202, United States
(517) 997-1787
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 2575 Airport Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2575 Airport Rd, Jackson, MI
49202, United States

Hours

Reviews

4.0
248 reviews
5 stars
123
4 stars
62
3 stars
29
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and long wait times, with many expressing frustration over incorrect orders and poor service.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for unprofessional behavior and lack of training.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, including unsanitary conditions and poorly maintained food items.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh and well-prepared sandwiches, while others complained about stale ingredients and poor portion sizes.
  • KB
    Kristopher Bagocius
    Dec 30, 2025
    2.0
    Really tired of going to this location and them being out of everything. The staff is great but whatever reason they’re almost always out of food when I go in. Really ticks me off.
  • KR
    Kenlee Raica
    Dec 22, 2025
    1.0
    They always get our order wrong EVEN when its literally written out for them. I used to love it there but the last 6 times I went there, they messed up the order every single time. I try to give fair chances for places before I review but, Ive reached my limit with this subway. Go to the one down the road instead.
  • JL
    John Love
    Dec 18, 2025
    5.0
    They make your subs exactly how you want them, sometimes they even suggest an added sauce. They do a very good job.
  • DL
    David Lewis
    Nov 11, 2025
    1.0
    Terrible service should not order through 3rd party! They act like they cant do anything abput missing items. Just give the run around.
  • MW
    Michelle Way
    Sep 1, 2025
    5.0
    The manager, Nicole is phenomenal and so helpful and kind! I came into town in the afternoon for a family visit and gathering I needed to feed the following day. Nicole helped me figure out the best options and amount I needed. It was needed sooner than the normal 24hrs to be ready, but Nicole did not hesitate to make sure she’d have it prepared the next morning by 10am! She even gave me her contact info in case I needed it. She provided extra sauces, etc also. She literally went above and beyond! Saved me so so much time and energy to feed my little family reunion and everyone enjoyed the variety! Thanks a bunch!
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Frequently Asked Questions About Subway

Where is Subway located in Jackson, MI?

Subway is located at 2575 Airport Rd, Jackson, MI 49202, United States.

What are the opening hours for the Subway at 2575 Airport Rd?

Subway is open every day from 8:30 AM to 9:30 PM.