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Subway

3.9
(269 reviews)

Business Details

927 North West Ave, Jackson, MI
49202, United States
(517) 314-0014
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 927 North West Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
927 North West Ave, Jackson, MI
49202, United States

Hours

Reviews

3.9
269 reviews
5 stars
137
4 stars
60
3 stars
28
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Food Quality

Several reviews mentioned issues with food freshness and ingredient availability, including complaints about mushy vegetables and missing items.

Service Speed

Customers frequently noted slow service and long wait times, particularly during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of their sandwiches.
  • MA
    My Heart R &A
    Jan 28, 2026
    1.0
    When I first walked in the restaurant we waited almost 10 min js for her to greet or even notice us and barley any workers or costumers
  • LW
    Levi White
    Jan 3, 2026
    1.0
    I walked in on 01/03/26 at exactly 9:13 with my wife and the man behind the counter glared at us and said "well I was about to close but ig not anymore" not a nice thing to hear as soon as I walk in before even saying a word. We asked for are bread and he looked at me and said "you know I can deny you service rn right" I said the doors were open. He replied with i don't care BOSS I can still deny you service. So taken back me and my beautiful wife left. On are way out 3 young men were about to walk in as well. We told them what happened and they told us to go back in with them and they would help up get are food. Needless to say, we went back inside the man threatened to call the cops on us for asking for his name so we could report him. Whoever the manager or the corporate supervisor is for this store. I left the date at the top in that man needs to be fired. Immediately, if you need to go look at the video footage on the camera. I recommend doing so. If you need the audio, we have everything recorded. Let me know. I've never been treated so disrespectfully or wrongfully. In my life, by anybody, let alone somebody working at a store?
  • OG
    Ollie Hudson Galveston
    Sep 4, 2025
    3.0
    The underground can tell you my experience 😂 They was there 😂

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 927 North West Ave, Jackson, MI 49202, USA.

What are the opening hours of this Subway location?

This Subway is open every day from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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