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Subway

3.8
(557 reviews)
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Business Details

1700 W Michigan Ave, Jackson, MI
49202, United States
(517) 855-2911
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 1700 W Michigan Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1700 W Michigan Ave, Jackson, MI
49202, United States

Hours

Reviews

3.8
557 reviews
5 stars
219
4 stars
144
3 stars
120
2 stars
34
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Food Consistency

Customers reported inconsistent food quality, with issues such as missing toppings and improperly made sandwiches.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty plates and lack of hair nets among staff.

Positive Staff Interactions

Despite negative experiences, some customers praised friendly staff members, indicating that service can vary significantly.
  • FM
    Faith Minix
    3 days ago
    1.0
    Will not be back to this Subway. They let you order all the things on the app including pretzels, cookies, subs with cheese, etc. Then your order disappears when its time to pick it up and no one knows how to help you, even though your bank account was charged. Then they said if my order magically shows up later, they will still make it and my account will be charged any way, even though I'm not there (or told) to pick it up. On top of all that, they are out of everything, cheese, soup, pretzels, etc. Paid $30 for 2 subs and had to add my own cheese at home?
  • CY
    Cody Younkin
    Jan 29, 2026
    1.0
    Do not order from this Subway unless you're doing it in person. Every time I order off the app for pickup orders are messed up and I love paying extra for toppings to not get them. If you order for pickup they skimp on everything. ONLY GO HERE IN PERSON. My kid's pepperoni pizza doesn't even have any pepperoni and barely has cheese 😂
  • AL
    Anna Lynch
    Jan 4, 2026
    5.0
    Food has always been good, and the people are friendly at least all of them I have had the pleasure of meeting. I go at least 2x a month and get 5 subs for my family. So they are good with big orders too .
  • AV
    Aylissa Vieta
    Oct 16, 2025
    1.0
    You have a purple haired employee who's extremely rude even went as far as to flip us off as we were walking out the door we will not be returning
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway is located at 1700 W Michigan Ave, Jackson, MI 49202, inside Wal-Mart #5160.

What are the operating hours of the Subway at 1700 W Michigan Ave?

The Subway is open every day from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

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