Rally's

3.9
1031 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
1095 North Wisner St, Jackson, MI
49202, United States

Hours

Reviews

3.9
1,024 reviews
5 stars
472
4 stars
244
3 stars
127
2 stars
62
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly with the automated ordering system.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Staff Performance

While some customers praised friendly and efficient staff, others noted unprofessional behavior and lack of management oversight.

Positive Experiences

Despite the negative feedback, several customers enjoyed the food and service, particularly praising specific staff members and menu items.

Operational Challenges

Customers expressed frustration over understaffing and operational inefficiencies, especially during busy times.
  • MW
    Mary Winters
    Nov 16, 2025
    1.0
    The food was cold as soon as left checked fries cold, burgers cold. Noone in parking lot, noone in drive thru. Not sure why cold. Didn't have time to go back Time was 11:54 today. They used to have good food. Probably wont go back. Do better.
  • JP
    Justin Persing
    Nov 9, 2025
    3.0
    Love Rallys but I went there today paid extra for bacon on my double rally burger and didn't get bacon. Was also somehow overcharged $1. It is what it is but I won't be going back or adding any stars to my review until this is addressed.
  • MP
    Mary Prue
    Nov 6, 2025
    5.0
    Good new honey wings
  • AW
    Ash Williams
    Oct 29, 2025
    1.0
    Went to get food around 11, supposed to be open until midnight. I was told they were only taking door dash orders. Seriously? I have not been back.
  • TH
    Terie Henry
    Oct 16, 2025
    5.0
    Good could they cut hours and are only 2 worker and backed up in others terrible could fast food

Frequently Asked Questions About Rally's

What are Rally's operating hours throughout the week?

Rally's is open Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Does Rally's offer drive-thru and takeout services?

Yes, Rally's provides both drive-thru and takeout services for customer convenience.