Business Details
About
Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,030 reviews
5 stars
474
4 stars
244
3 stars
127
2 stars
64
1 star
121
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality.
Service Experience
While some customers praised friendly staff, many others highlighted unprofessional behavior and poor customer service, particularly from management.
Technology Issues
The automated ordering system received negative feedback for causing confusion and errors, with customers preferring human interaction.
Inconsistency
The quality of service and food varied significantly, with some customers experiencing great service while others faced long waits and unsatisfactory meals.
- DEDonna Eddy3 days ago2.0Ordered on app ahead of time. Got there and went in when app said order was ready for pickup. The only thing ready were the drinks. No one greeted us until the cashier came in from outside after a few minutes. Didn't wash his hands. And then we waited another 20 minutes waiting for our food. By that time the shake and ice in the pop were already melting. It didn't look like the workers knew what they were doing and they were not busy at all. No apology given either. Very disappointing, Rally's used to be my favorite fast food place. The lobby is looking pretty rough now too. And they messed up one of the burgers by putting onions on it when it was supposed to be without.
- RGRyann GravesJan 3, 20262.0Ai sever doesn't give right price then adds stuff it misheard and doesn't tell you it cost more to mix shake flavors now blonde lady was rude cause i said something abt it won't go thru drive-thru again dont now if I'll go at all
- 121 2Dec 30, 20253.0Food is good but BRING BACK THE ICE CREAM CONES AT THIS LOCATION
- RCReichen ClarkDec 23, 20255.0I just got the rallys app and had issues with it taking extra payments and other things, I went in store and they helped me out with what I needed and did great. Highly recommend the location but highly doubt not recommended the app
- LLLaura LDec 6, 20251.0Please double/triple check your order before you leave! We were missing an item completely from our order because we were silly enough to think it would be correct when it was given to us. We were driving through and didn't see the error until we were on the highway. I called to see if they could simply refund the missing item as we had paid via credit card, and I had the receipt number and we had only been gone about 10 to 15 minutes. The answer is no. The response was I had to come back, go inside the store, with my card to process the refund. It would cost more in gas and time to go back. Just really irritating to pay for things that you don't get, and then have extra work/time/money from the customer to try and fix it. Based on other reviews, looks like this happens a lot! Charged for food that is not given. We won't be back
Frequently Asked Questions About Rally's
What are Rally's operating hours throughout the week?
Rally's is open Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Does Rally's offer drive-thru and takeout services?
Yes, Rally's provides both drive-thru and takeout services for customer convenience.
What payment methods are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
Where is Rally's located in Jackson, MI?
Rally's is located at 1095 North Wisner St, Jackson, MI 49202, USA.
Can I order Rally's food online for delivery?
Yes, you can order Rally's food online for delivery through their dedicated delivery website.
What kind of attire is recommended when visiting Rally's?
Casual attire is recommended when visiting Rally's.
What are some of the specialties offered at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
Which nearby places can help me find Rally's easily?
Nearby landmarks include Fifth Third Securities - Raymond Shoup, Family Dollar, and Fifth Third Bank, which can help you locate Rally's at 1095 North Wisner St.
Are there any nearby food or drink spots to visit before or after Rally's?
Yes, nearby you can find Biggby Coffee, MaggieMoo's Ice Cream and Treatery, and Elements Juice Bar and more for coffee, ice cream, or healthy drinks.
What nearby financial services are available close to Rally's?
Near Rally's, there are several financial service providers including Fifth Third Bank, Fifth Third Securities - Sharon Scott, Western Union, Coinstar, and Advance America.