Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported long wait times, incorrect orders, and poor service, particularly with the automated ordering system.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Staff Performance
While some customers praised friendly and efficient staff, others noted unprofessional behavior and lack of management oversight.
Positive Experiences
Despite the negative feedback, several customers enjoyed the food and service, particularly praising specific staff members and menu items.
Operational Challenges
Customers expressed frustration over understaffing and operational inefficiencies, especially during busy times.
MW
Mary Winters
Nov 16, 2025
1.0
The food was cold as soon as left checked fries cold, burgers cold. Noone in parking lot, noone in drive thru. Not sure why cold. Didn't have time to go back Time was 11:54 today. They used to have good food. Probably wont go back. Do better.
JP
Justin Persing
Nov 9, 2025
3.0
Love Rallys but I went there today paid extra for bacon on my double rally burger and didn't get bacon. Was also somehow overcharged $1. It is what it is but I won't be going back or adding any stars to my review until this is addressed.
MP
Mary Prue
Nov 6, 2025
5.0
Good new honey wings
AW
Ash Williams
Oct 29, 2025
1.0
Went to get food around 11, supposed to be open until midnight. I was told they were only taking door dash orders. Seriously? I have not been back.
TH
Terie Henry
Oct 16, 2025
5.0
Good could they cut hours and are only 2 worker and backed up in others terrible could fast food
What are Rally's operating hours throughout the week?
Rally's is open Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Does Rally's offer drive-thru and takeout services?
Yes, Rally's provides both drive-thru and takeout services for customer convenience.
What payment methods are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
Where is Rally's located in Jackson, MI?
Rally's is located at 1095 North Wisner St, Jackson, MI 49202, USA.
Can I order Rally's food online for delivery?
Yes, you can order Rally's food online for delivery through their dedicated delivery website.
What kind of attire is recommended when visiting Rally's?
Casual attire is recommended when visiting Rally's.
What are some of the specialties offered at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
Which nearby places can help me find Rally's easily?
Nearby landmarks include Fifth Third Securities - Raymond Shoup, Family Dollar, and Fifth Third Bank, which can help you locate Rally's at 1095 North Wisner St.
Are there any nearby food or drink spots to visit before or after Rally's?
Yes, nearby you can find Biggby Coffee, MaggieMoo's Ice Cream and Treatery, and Elements Juice Bar and more for coffee, ice cream, or healthy drinks.
What nearby financial services are available close to Rally's?
Near Rally's, there are several financial service providers including Fifth Third Bank, Fifth Third Securities - Sharon Scott, Western Union, Coinstar, and Advance America.