Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jackson is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
819 reviews
5 stars
394
4 stars
203
3 stars
91
2 stars
37
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unhelpful staff, with several instances of poor customer service experiences.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders, food safety concerns, and inconsistent quality, particularly with bagels and sandwiches.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and quality, with many feeling that the value did not meet expectations.
Menu Availability
Several customers noted that the restaurant frequently runs out of popular menu items, leading to disappointment.
- NKNeasa Kalme6 days ago5.0I ordered my food to-go on the kiosk in the store. The employees were qioluck to fulfil my order so I could get back on the road.
- CCCindy C.Jan 4, 20265.0Haven’t been here for quite some time, worth revisiting!
- JEJason EastmanJan 2, 20261.04th time in a row they’ve messed up our to go orders. Getting sick of it for how expensive it is and then they have the nerve to ask for a tip when they can’t fill a simple order when their dining room is empty and employees are standing around. Got the new stacker thing that’s on an Asiago bagel and it looks pitiful. For reference their advertised picture is in the review. There are like 10 pieces of shredded cheese on the bagel and then well, you can see the sandwich. Advertisements verses reality should be criminal like in Japan. Forgot all of our rolls for the order and we have 5 soups. No chips that ordered with the sandwiches. Ignored the order that said no pumpkin seeds on the soup. These things seem somewhat small I know, but we really need to keep higher standards. I really just want to give up on them at this point. Oh and we placed the order for a certain time for pickup and they were 25 min behind. Go to Potbelly or anywhere else. Kroger has better sandwiches these days.
- KBKathleen Ann BurbaDec 16, 20254.0Food is fine, service is fine but for the price you pay there is not a lot of value. The bathrooms are a bit disgusting. I like Panera Bread and the convenience but it could be a bit better.
- MJMcKenna JamisonDec 14, 20251.0I came in on 12/14/25 around 5:20pm to get a bread bowl w/soup and was told by some young blonde girl with reindeer ears on that they don't have any. Then my mom points to the ones on the bread rack and the girl states "they're for tomorrow and we don't have any for today." Then she said "everyone's been asking for them and we've been turning them away." That's the only thing we came for so we left. That's trash service not to serve someone a bread bowl with soup and turn customers away. Your workers can make more bread bowls so there's no excuse for this behavior from employees. Your losing money from lazy staff!
Frequently Asked Questions About Panera Bread
Does Panera Bread in Jackson accept reservations?
Panera Bread in Jackson does not accept reservations.
What are the operating hours for Panera Bread Jackson?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
What payment options are accepted at Panera Bread in Jackson?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
Can I place an online order for Rapid Pick-Up or delivery at Panera Bread?
Yes, you can order online for Rapid Pick-Up or delivery through Panera Bread's official website or their app.
What types of meals are served at Panera Bread Jackson?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What special menu items does Panera Bread Jackson offer?
They offer items like You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
What are some nearby restaurants where I can dine before or after visiting Panera Bread?
Nearby restaurants include Pizza Hut, Tropical Smoothie Cafe, Old Country Buffet, Buffalo Wild Wings, and McAlister's Deli, offering a variety of dining options from pizza to smoothies and American fare.
Are there nearby shopping options close to Panera Bread Jackson?
Yes, nearby shopping places include Stop N Custom (clothing store), Buckle (clothing and fashion accessories), Hobby Lobby (arts and crafts), Burlington (men's clothing store), Kay Jewelers (jewelry store), SEPHORA (cosmetics), and Kohl's (department store).
What nearby services such as hair salons or other amenities can I find near Panera Bread?
Nearby services include Sport Clips Haircuts, Supercuts (hair salons/barbers), Piercing Pagoda, Health Life Acupressure (spas and medical services), Verizon (mobile phone store), and Secretary of State Office for government services.