Outback Steakhouse

3.9
2415 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jackson off Boardman Road and North Wisner Street, in the Lowe's parking lot.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1501 Boardman, Jackson, MI
49202, United States

Hours

Reviews

3.9
2,415 reviews
5 stars
1,234
4 stars
502
3 stars
260
2 stars
162
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some customers praising attentive and friendly staff, while others reported slow service and unresponsive waitstaff.

Food Quality

Food quality received mixed reviews; some dishes were praised for being delicious, while others were criticized for being overcooked, under-seasoned, or not meeting expectations.

Value for Money

Many customers felt that the prices were high relative to the quality of food and service received, leading to dissatisfaction with the overall value.

Consistency Issues

There were numerous reports of inconsistency in food preparation and service, with some customers experiencing great meals while others faced significant issues.
  • SR
    Steve Ruppel
    4 days ago
    3.0
    I went on a Wednesday night and they were out of Kookaburra Wings. I had a small steak instead.l, it was ok.
  • SS
    Sally
    Dec 31, 2025
    3.0
    The service was really good. My Cobb salad with salmon was not. The Cobb salad on the menu listed avacado, bacon, eggs cheese. Of these items, there was only cheese and a few cherry tomatoes and croutons with iceberg lettuce. I was so disappointed.... Usually salads these days are made with romaine lettuce. The salmon on the salad was very good and cooked perfectly. However, I learned to not order entre salads at Outback. My husband was happy with the burger he got. There were 4 other people in our party. I believe their meals were ok. It was my brother's birthday - and he got free ice cream.
  • BS
    Brandon Smith
    Dec 28, 2025
    3.0
    Haven't been to Outback in a few years, but had a gift card, so my family and i went in for lunch around 1 pm on a Sunday. The food was decent, server was very nice and took care of us. My only real criticism is the time it takes to get your food. Plan to wait a while if you're going in for a meal. The restaurant was not busy at all. It was probably an hour and 30 minutes total.
  • AS
    Avery Shepherd
    Dec 23, 2025
    5.0
    My sister and I came in the other day and had Benjamin as our server..he made our experience the best one I’ve ever had at outback..he was HILARIOUS, thoughtful, and prompt. We will definitely be asking for him from now on! The food was great too!
  • AA
    Amber
    Dec 16, 2025
    5.0
    We have been coming here starting a couple of months ago and we are so happy and impressed. Our waitress, Yemari has been the same the past three times we have come and we absolutely love her. She is so sweet, kind, and we always have such amazing interactions with her. Our daughter gave her a hug tonight and she just leaned right in for the hug, no hesitation! Which just speaks absolute volumes about her! Our food is always delicious and made to order. And we always have so much fun when we come in!! Thank you for such amazing service, we will continue to come back and request Yemari every single time! All the other staff is amazing too, from the hostess to other wait staff helping to bring out food.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.