Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,155 reviews
5 stars
309
4 stars
226
3 stars
241
2 stars
112
1 star
267
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of accountability.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions, leading to dissatisfaction.
Cleanliness
The restaurant was often described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and overall lack of attention to detail in fulfilling requests.
Mixed Experiences
While some reviews praised friendly staff and fresh food, the overall sentiment was largely negative, indicating inconsistency in service and quality.
- STShoto Todoroki3 days ago1.0Took away probally the best sauce they had on the menu, creamy chili.
- KGKristi GilsonOct 1, 20255.0People it's a McDonald's, not a 5-star restaurant.
- FFFayeSep 29, 20251.0Blonde hair all up in my food. Disgusting
- TWTonya WaldronSep 27, 20251.09/27/2025 @7:00 pm Came in here to pick up some food for my grandson through the drive-through. The young lady on the speaker was very rude. When I get up to the window I asked to speak to the manager and the other girl that was at the window acted like she was gonna come through the window after me. I told her I said I want to speak to the manager, not you and she was I could not believe it, it blew me away by how this young lady spoke to me in front of my grandson. She said I don’t have to go anywhere and went on to say you are here eating OUR food. I will be contacting corporate on Monday morning the manager, which was just as bad they were all standing there laughing this kind of service in this country needs to stop and the managers that are allowing it is uncalled for. McDonald’s as a corporate fast food chain you need to Stop allowing this kind of behavior in your restaurants
- DUDennis UrenSep 21, 20251.0In line forever only to be told to go wait in the parking lots for fries ! This is always bad poor service !
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3310 E Michigan Ave, Jackson, MI?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 11:30 PM on weekdays and Sunday, and extended until 12:30 AM on Friday and Saturday.
When is the drive-thru open at this McDonald's?
The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, with extended hours until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery and pickup services?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location offers a drive-thru service.
Are there other fast food restaurants near McDonald's at 3310 E Michigan Ave?
Yes, nearby fast food options include Wendy's and Domino's Pizza, which you might consider visiting before or after your McDonald's visit.
Where can I find a bank or ATM near McDonald's at this address?
Nearby banking services include The Huntington National Bank, Fifth Third Bank, and ATMs from LibertyX and Fifth Third Bank for your convenience.
Are there convenient stores or gas stations close to McDonald's at 3310 E Michigan Ave?
Yes, Speedway gas stations are nearby, which offer both fueling services and convenience store items, perfect for a quick stop around your McDonald's visit.