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McDonald's

3.2
(1172 reviews)

Business Details

3310 E Michigan Ave, Jackson, MI
49202, United States
(517) 782-9277
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3310 E Michigan Ave, Jackson, MI
49202, United States

Hours

Reviews

3.2
1,172 reviews
5 stars
312
4 stars
225
3 stars
244
2 stars
114
1 star
277

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and disrespectful behavior.

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned the restaurant's cleanliness issues, including dirty tables and bathrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, missing items, and overall lack of attention to detail.
  • JM
    joey mccarty
    Feb 18, 2026
    1.0
    The lady with the purple hair in pig tails dose not need to be working there she is very rude and unprofessional I will not be back to this location just because of her I will go elsewhere
  • KC
    Kathy Costa
    Feb 16, 2026
    5.0
    Manager refused to deliver a meal when you order and they give you a table tent . The man manager on duty refuses to deliver food to the customers
  • RM
    Randy McDonald
    Feb 15, 2026
    1.0
    Manager should be fired.
  • K2
    Kes_ 2424
    Jan 23, 2026
    1.0
    They are so rude we were nice to them and they were so disrespectful with our food what you see here is 2 different cheeseburgers this is so upsetting.
  • BH
    Breanna Howard
    Jan 21, 2026
    1.0
    Restaurant workers are rude and slow cursed my mother out while I was in the bathroom about a mobile order that they clearly cannot read a guy and a lady at the 2nd window were very jerk offs I ordered a large fry with a large frappe with 2x caramel so extra and they had to re make my order because they did not read what I clearly put in the order fries were cold and terrible usually food is good but the overall service and the inside both the lobby and bathroom were disgusting definitely wouldn't recommend at all!

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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