Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
1,237 reviews
5 stars
264
4 stars
174
3 stars
217
2 stars
139
1 star
443
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, old, or improperly prepared food, including raw items and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including long wait times, rude staff, and frequent order mistakes.
Cleanliness
Customers noted unsanitary conditions, including dirty floors and unclean drink stations.
Management
Some reviews mentioned a recent positive change in management, but many others criticized the overall management and staff training.
Customer Experience
Overall, the dining experience was marred by disorganization, lack of communication, and negative interactions with staff.
- CWClaire Welch5 days ago1.0Went through the drive thru to get a coke. It was probably the worst coke I’ve ever had. I couldn’t finish it. It only had 2 cubes of ice and was warm. On top of that, it tasted like straight up syrup. Highly disappointed
- ALAlicia LeachNov 17, 20252.0Unfortunately, every single time I come they never get my order correct. Im not too complicated either I dont think, usually just two regular double cheeseburgers and two with just ketchup and cheese... I would recommend checking your order before you leave to make sure it is correct.
- BSBryan SnayNov 14, 20251.0Was told the fryers were closed and they couldn’t make any food an hour before closing
- JJJoshua JenningsNov 6, 20251.0The little Lightskin girl that doesn't want to do her job and wants to get attitudes with customers over doing her job should really be fired especially giving out service like during your busiest time. Her attitude and actions are in excusable and her little friend working the front counter should be held accountable too she watched her half-ass her job
- PPPaulNov 1, 20251.0The owner of this mcdonalds needs to fire everyone. The food is NEVER fresh and always tastes super old. Do better.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3425 Lansing Ave, Jackson, MI?
McDonald's at 3425 Lansing Ave is open for dining from 6:00 AM to 11:00 PM daily.
Can I use the drive-thru service at this McDonald's, and what are the hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store via their respective links.
Where can I find the full menu for this McDonald's?
The full menu is available online at McDonald's official website menu page.
Is there free WiFi available at this McDonald's?
Yes, WiFi is one of the services provided at this location.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Tim Hortons and Biggby Coffee, convenient for grabbing coffee before or after your meal.
Are there any nearby gas stations for refueling your car when visiting McDonald's?
Yes, Shell, BP, and Parnall Food Market gas stations are close by for convenient refueling.
What local services can I access near McDonald's at 3425 Lansing Ave?
Nearby services include Seasons Car Wash for auto detailing, TRUE Community Credit Union for banking, and Victory Clinical Services for health support.