Brand Certified
McDonald's
2.9(1102 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
407 W Prospect, Jackson, MI
49203, United States
Certified by McDonald's • Feb 22, 2026
(517) 782-9829
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.9
1,102 reviews
5 stars
278
4 stars
163
3 stars
184
2 stars
125
1 star
352
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold, stale, or improperly prepared food, with several customers expressing dissatisfaction with the freshness and taste.
Management Issues
There were complaints about poor management practices, including staff being untrained or disrespectful, leading to a negative customer experience.
Inconsistent Experience
While some customers noted positive experiences with friendly staff and correct orders, these were overshadowed by a majority of negative feedback regarding service and food quality.
- NMNicholas Martin5 days ago1.0If you can help it, do not come here.\nThey pulled me made me wait.20 minutes gave me the wrong food.Then I had to drive back to get Pulled Again Worse Place in the World.Do not come here if you can help it.Stay far far away
- JCJay CollerFeb 16, 20261.0Ice coffee machine and latte machine never works here.
- PJp jewettFeb 8, 20261.015 minutes to get my food; 5 to even order (only person at counter) and 10 simply waiting as the ONLY person at counter...been to McD's on 3 continents and Jackson's are the worse...you don't care, corporate doesn't care but I'll take my business elsewhere.... especially after the West Ave store refused to honor a coupon on their on receipt!
- JWjuile whitingJan 30, 20261.0Came in the driveway Thursday ordered a fish filet meal and 2 double hamburgers. Drove off and checked bag no double burgers. Went back inside got the 2 double hamburgers and went home. Went to get the fish out of the bag and had a quarter pounder. Get it together ppl. Tried to call and of course no answer. Never again. Was really wanting that fish but was not going back for a 3rd time
- MSMike SpearJan 27, 20261.0GO TO ANY OTHER MCDONALDS. Staff doesn’t give a single crap worst food u can get if u even get it
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 407 W Prospect, Jackson, MI?
The McDonald's location at 407 W Prospect in Jackson, MI is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM. On weekdays and Sunday, it closes at midnight; on Friday and Saturday, it closes at 1:00 AM.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM, except Friday and Saturday when it extends to 12:30 AM.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
What types of services does this McDonald's location offer to customers?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where can I check McDonald's full menu and order online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online via https://mcdonalds.smart.link/mjuu1ggdi or the McDonald's App on iOS and Android.
What nearby pizza restaurants can I visit around McDonald's at 407 W Prospect?
Near McDonald's, you can visit Pizanos and Pizza Hut, both popular pizza restaurants located nearby.
Are there any nearby public transit or travel-related services near this McDonald's for convenient access?
Jackson Trippers Inc, a travel agency, is nearby, which might help customers with transit options or travel planning when visiting McDonald's.
What local entertainment or dining options are available near McDonald's at 407 W Prospect?
Nearby options include 308 Brass Rail and The Brass Rail, both pubs and bars offering American cuisine, great for customers to visit before or after their meal at McDonald's.
Does McDonald's offer any contactless or no-contact delivery options?
Yes, McDonald's at this location provides no-contact delivery as one of its delivery and pickup services for customer safety and convenience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website