McDonald's

3.1
1356 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 Airport Rd, Jackson, MI
49202, United States

Hours

Reviews

3.1
1,356 reviews
5 stars
353
4 stars
255
3 stars
273
2 stars
135
1 star
340

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly prepared food, with frequent complaints about missing items and incorrect orders.

Service Issues

Numerous reviews highlighted rude staff and long wait times, with customers expressing frustration over poor customer service and lack of attention.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, contributing to an overall negative dining experience.

Order Accuracy

Customers frequently experienced issues with incorrect orders, leading to dissatisfaction and complaints about the reliability of service.
  • MG
    Max G
    Dec 23, 2025
    5.0
    They have nice place nice workers and good food.
  • MM
    Mariah
    Dec 23, 2025
    1.0
    They just be letting anyone work here huh. I can’t trust how people prepare my food and neither should you. I stopped eating fast food a while ago. Go make it fresh at home
  • BL
    Bryan Lloyd
    Dec 19, 2025
    1.0
    First sign i should have driven away was the drive through girl had one tooth and it was a front one, then she tried to flirt. Sat in line for 20min took a couple bites and threw it away. Need to hire clean people to work areound food. The whole staff didnt look like they showered and came in with bed head. Gross!!
  • KW
    Kiera Williams
    Dec 13, 2025
    1.0
    No urgency at this location. Wait time is tremendously long.
  • TH
    Tennessee Horses
    Dec 12, 2025
    2.0
    Staff sucks, stood for 4 minutes, was walk past twice ask if the take our order just got a glance. We walked out

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including delivery, same-day delivery, curbside pickup, and no-contact delivery.