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McDonald's

3.1
(1363 reviews)

Business Details

2601 Airport Rd, Jackson, MI
49202, United States
(517) 784-1601
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 Airport Rd, Jackson, MI
49202, United States

Hours

Reviews

3.1
1,363 reviews
5 stars
355
4 stars
258
3 stars
274
2 stars
135
1 star
341

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly prepared food, with frequent complaints about missing items and incorrect orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling ignored or disrespected.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and restrooms noted by multiple reviewers.

Service Speed

Customers expressed frustration with long wait times and slow service, particularly in the drive-thru and when ordering inside.
  • YW
    Yvette Warner
    Feb 17, 2026
    3.0
    Slow drive thru
  • AB
    Alyssa Ball
    Feb 14, 2026
    5.0
    I come through daily sometimes 2 times a day for a Carmel frappe extra Carmel and they Absolutley NAIL the extra Carmel part. ❤️❤️. Service is also speedy and on point!
  • MG
    Max G
    Dec 23, 2025
    5.0
    They have nice place nice workers and good food.
  • MM
    Mariah
    Dec 23, 2025
    1.0
    They just be letting anyone work here huh. I can’t trust how people prepare my food and neither should you. I stopped eating fast food a while ago. Go make it fresh at home
  • BL
    Bryan Lloyd
    Dec 19, 2025
    1.0
    First sign i should have driven away was the drive through girl had one tooth and it was a front one, then she tried to flirt. Sat in line for 20min took a couple bites and threw it away. Need to hire clean people to work areound food. The whole staff didnt look like they showered and came in with bed head. Gross!!

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including delivery, same-day delivery, curbside pickup, and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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