Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,730 reviews
5 stars
367
4 stars
275
3 stars
295
2 stars
240
1 star
553
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted cold, stale, or poorly prepared food, including hard buns and undercooked fries.
Cleanliness Concerns
Numerous customers noted unsanitary conditions in the restaurant, including dirty restrooms and visible bugs.
Employee Conduct
Several reviews mentioned unprofessional behavior from employees, including rudeness and lack of urgency.
- ODOfficial DT1 day ago1.0The food was stale and cold nasty and gross also found a hair in my sandwich.The workers weren’t doing nothing but on they’re phone and they forgot my fries when I went back to get my fries they were cold they didn’t even have no cars so the food should’ve been fresh never going back to this location ever. Money wasted don’t recommend going here unless you wanna waste your money .
- KMKelly Mcgauley1 day ago1.0Ordered at the drive thru. Didn't receive half my order. They took my bag back inside. Handed it back and the manager working the front told me "it was in there when I handed it to you "! So, I ate 2 last fries and a cheeseburger while I was setting at the window. She turned and walked away. The gentleman working the window apologized for her actions and told me I could come in and speak to the other manager. Sounds to me like she needs to go before she ruins the good help they do have!
- LPLarissa Parker6 days ago1.0Why is it taking 15 minutes to change the Vernors and being it out to me?? Had me pull up and probably forgot about me 🙃
- DDDestinyDec 23, 20251.0STOP LETTING SICK EMPLOYEES WORK. When I pulled in I saw an employee coughing and hacking up something outside before returning inside. I was already hesitate to order then another employee on the speaker sounded sick because they were coughing as they were taking my order. I get to the window and as they are accepting my payment, I kid you not, wipe their hand across their nose. To seal the deal my fries were cold and did not taste right. This is the last time I’m eating out ever again. I can’t trust how others prepare my food
- MBMARI L BDec 20, 20251.0I have been to this place more than once, thinking that they are just having a bad day…well they aren’t just having a one off, this place constantly tells you that they aren’t serving after they let you wait 5 to 10 minutes at the drive through. Ownership needs to get control.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1909 W Michigan, Jackson, MI?
The restaurant is open for regular dining from 6:00 AM to 11:00 PM every day of the week.
When is the drive-through service available at this McDonald's location?
Drive-through service is available daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's in Jackson, MI?
Delivery is offered from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.
Can I order McDonald's meals online or via an app at this location?
Yes, you can order online through their website or use the McDonald's App available for iOS and Android to place orders.
What delivery and pickup services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at the McDonald's on 1909 W Michigan?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's at this address offer free WiFi and drive-thru services?
Yes, there is free WiFi available and the location features a drive-thru service.
What nearby clothing stores can I visit after dining at McDonald's?
You can visit nearby clothing stores such as Gap, Bon Worth, and Check ME Out Fashion, all within close proximity to McDonald's at 1909 W Michigan.
Are there other dining options near McDonald's on W Michigan?
Yes, nearby you can find Los Tres Amigos, a Tex-Mex and Mexican restaurant, Tim Hortons coffee shop, Cold Stone Creamery for ice cream, Wingity Ann's chicken restaurant, and Applebee's Grill + Bar for more dining variety.
What nearby services and shops might be useful for customers visiting McDonald's in Jackson, MI?
Nearby services include Old National Bank and Comerica Bank, Summit Heights Dental Care, Dr. Barbara Fayos Optometrist, multiple jewelry stores like Rogers & Hollands and Pandora, as well as beauty salons and spas like VN Nails and Angels Around You.