McDonald's

Reviews

• DL

  Day Luce

  6 days ago
  1.0
  I was in this parking lot waiting for food for over 35 minutes when it was definitely not busy. I was post procedure and just wanted a burger. I went in and they tried to tell me they already gave me my food. Then they tried to hand me cold food that clearly had been sitting there for 30 minutes, I could feel the food was cold through the bag. Then I asked to talk to the manager and she says “oh my mom.” THE MANAGER then escalated the situation raising her voice at me. I might have been upset but I’m capable of basic respect and there was zero reason to respond this heated. I waited in the parking lot for over 30 minutes, I’m not sure why she couldn’t hear me share with her how bad the service was for just 2 minutes of her time. She was happy to point out what I had said to “her daughter” though (unimportant) and the manager’s military history when I pointed out that she was not helping. Clearly a straight jump to defensiveness and I’m not sure what’s with the weird family dynamic but it’s unprofessional as hell. This might be my worst experience yet in fast food which is impressive.
• TS

  Thomas Stump

  Nov 16, 2025
  1.0
  Worst McDonald's ever. The sandwich was so messy more big Mac sauce then anything burger was dry when we pulled up to the window we can see all the workers standing around laughing and joking but no one was working
• LB

  Latesha Bills

  Nov 14, 2025
  1.0
  Very bad experience ordered food. That was stale, everything was stale, tried to tell them the food was stale when they handed it out. The window burgers looked old chicken nuggets looked stale. They forgot things that I added on the order. And charged me for it did not resolve my problem and did not call me back when I went up there to let them know what they did wrong with my receipt gave me the runaround, and my problem still has not been resolved. Lost a lot of money and my children were not able to eat that night.This mcdonald's is very bad with their customer service and very bad with trying to make things right.When they know they were in the wrong
• LC

  Laura Cannon

  Nov 7, 2025
  1.0
  I placed a mobile order at this location at 3:53 PM and arrived at 4:00 PM for curbside pickup. After waiting 10 minutes with no sign of my order, I went inside to check. This wasn’t my first disappointing experience here—on a previous visit a month ago, my order was “lost” after waiting 20 minutes. When I went inside this time, the store was in terrible condition. The floors were muddy, and the kitchen area visible from the counter looked filthy. Even another customer asked the cashier to clean the coffee pot because it was visibly dirty. While the cashier wasn’t rude, he clearly lacked any sense of urgency or customer care. He spent long stretches just standing around while customers were trying to get assistance. After another 20 minutes, I finally got his attention and noticed my order—sitting on the counter the entire time—was missing an item. When he called to the kitchen, staff started arguing about whether it had already been made instead of simply fixing the issue. To make matters worse, another customer and I both saw a kitchen worker touch his visibly greasy bald head with the same gloved hand he was using to handle food. At that point, I demanded a refund, but they refused, saying mobile orders couldn’t be refunded at the store. I left disgusted, without my food, and with zero confidence in the cleanliness or management of this location. Every order I’ve ever received from this location has had issues—missing items, food made incorrectly, or food that was cold to the touch. I do not recommend anyone come to this location.
• FB

  Faith Borden

  Oct 31, 2025
  1.0
  Never in my life would I ever lie about something like this EVER! It’s Halloween today 2025, the whole ENTIRE place is packed inside and out!! The father of my daughter ordered a happy meal inside the place today which is the boo buckets. We open her happy meal and open up the chicken nuggets, there was a baby roach crawling all up inside of it. Absolutely disgusted I would have a photo to go with but I didn’t want to chance it in my place for even a second so we hurried and threw it out! and we have literally made the choice to be DONE with fast food for good! especially this location.

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