Jimmy John's

Reviews

• JJ

  Jason

  2 days ago
  5.0
  Freaky Fast and Freaking Fresh. Freaking love it. Good job JJ!!!
• BM

  Brownings Crafts-And More

  Dec 24, 2025
  1.0
  Went inside to get 3 subs. Took 25 MINUTES for our order. The manager was busy talking to random customers for 5 minutes (not taking an order) no subs being made. one of our subs is missing tomatoes and hot peppers. If it’s going to take 25 minutes for an order at least make it right.
• HR

  Honest Reviews

  Dec 18, 2025
  1.0
  Look.. I like Jimmy Johns. But today I spent 12.91 on a sub that looked and tasted like a 4 year old made it.. Siggghhh... 😐🥹
• MB

  Megan Burkholder

  Dec 5, 2025
  1.0
  Came to jimmy John’s for a quick dinner and ordered 2 meals through the drive thru. The person taking our order said they couldn’t hear us and to pull up to the window. We then tell them again we want 2 meals and they only rang us up for sandwiches. Can’t even listen to a customer long enough to get an order right? And then she sat there texting on her phone in front of the window. Customer service here sucks!!!
• JN

  Jennifer Nemecek

  Nov 2, 2025
  1.0
  Do NOT go to this location’s drive through unless 1. You are prepared to wait for 30 minutes while being ignored 2. You like to be screamed at and almost assaulted by their team member while you were talking to a young manager who was about to cry. I ordered two #5 no substitutions and two drinks. I paid for my drive through order and drove up. After getting our drinks, we waited while cars piled up behind us only to give up and drive away. We would have driven away but we had already paid. After 20 minutes, I tried getting the attention of their team member who refused to come near the window or look over that way and was chatting and laughing with colleagues. After 30 minutes and noone coming to check or even looking over at the window, I called the store and asked to speak to the manager. A very you lady came to the window and I said I was happy to pay for my drinks but it has been 30 minutes and we would like to cancel our order. The manager said they were really busy and there was nothing she could do and the order was almost out. I explained I did not wish to continue and that I did understand but keeping communication open with customers was important and that I had been ignored while the team member who waited on me chatted and laughed with her colleagues. At this point the team member who had come and stood behind the manager was laughing as I was talking and she pushed the manager out of the way, stuck her head and arm out of the drive through to yell at me then slammed the metal and glass doors closed in my face. The manager opened the door back up and I addressed the team mate who had nearly assaulted me saying that her behavior was uncalled for and that I was not raising my voice to her and I asked her to do the same. She said she could do whatever she wanted because I said she was laughing and that could get her fired. The young manager was about to cry. I asked for a other manager or a corporate number or for when another manager could be in and was refused to be given any information except that the store manager comes in on Tuesday morning. I will never be frequenting this restaurant as I genuinely feared for my safety from this team member who was out of control and resorted to physical violence