Dunkin'

3.7
656 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jackson, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
906 N West Ave, Jackson, MI
49202, United States

Hours

Reviews

3.7
656 reviews
5 stars
286
4 stars
143
3 stars
83
2 stars
45
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Many customers expressed disappointment with food quality, citing issues like cold items, incorrect orders, and stale donuts.

Order Accuracy

Numerous reviews mention frequent mistakes with orders, leading to frustration among customers.

Cleanliness

Several customers noted cleanliness issues, including unsanitary conditions and bugs in the food area.

Speed of Service

While some customers appreciated quick service, others experienced long waits and delays in order fulfillment.
  • HB
    Hannah Burgess
    1 day ago
    4.0
    Standard Duncan. Service is usually good. The facility could be cleaner.
  • JJ
    Jessica Johnson
    Nov 7, 2025
    1.0
    Not pleased how is this pose to be a wrap, order three bacon wraps and all three had cheese everywhere. Egg was out of the wrap, folded like this. Don't get me started on the hash browns. Cold,hard, and now fully cooked. This is Jackson mi. Only on we have get it together employees for real.
  • DN
    Danni Joshua (Nativebeauti50)
    Nov 4, 2025
    5.0
    Pumpkin Spice coffee is the best.
  • JW
    Jennifer Woods
    Oct 20, 2025
    1.0
    I go here quite often and always order the peach energy drink and avocado toast with bacon. Recently they have been using the burnt bacon edges as the bacon and very very minimal of that. It's quite an upcharge to have the bacon added and it's just simply not worth it. I've also noticed that they have been cutting back on the peach syrup added to the energy drink to where it taste terrible. Sad that they have cut back like all of us had to but the upcharge should be covering these and they are not. I pay too much for some bacon that I'm not getting.
  • AA
    Angel Akines
    Oct 19, 2025
    5.0
    I tried the coffee. the Carmel cold fome A+ so I tried the breakfast special the egg on the sandwich was not good , it had a grainy taste as if it were powder. So I think I will stick to the coffee. But the service is great.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Jackson, MI?

Dunkin' in Jackson, MI is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they provide both delivery and curbside pickup services, along with drive-thru options.