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Dunkin'

3.7
(666 reviews)

Business Details

906 N West Ave, Jackson, MI
49202, United States
(517) 787-3123
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jackson, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
906 N West Ave, Jackson, MI
49202, United States

Hours

Reviews

3.7
666 reviews
5 stars
289
4 stars
145
3 stars
84
2 stars
46
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor order handling.

Food Quality

There are frequent complaints about food quality, including cold items, incorrect orders, and stale donuts, leading to dissatisfaction among customers.

Cleanliness

Several reviews mention cleanliness issues, including dirty facilities and unsanitary conditions.

Speed of Service

While some customers appreciate the quick service, others report long wait times and inefficient order processing.

Customer Loyalty

Despite the issues, many customers express loyalty to the brand, citing good coffee and positive experiences with specific staff members.
  • DM
    Debra Martinez
    Feb 9, 2026
    5.0
    My coffee was made quickly and as I ordered it. I have no complaints. Happy customer here! :)
  • TD
    Tammie Downard
    Jan 29, 2026
    5.0
    Love Dunkin Donuts, this location has been here for 40 years at least.
  • DL
    Derek Larsen
    Jan 23, 2026
    2.0
    I bought a black coffee and a sausage egg and cheese sandwich and they literally just gave me the bread 4 dollers for bread is crazy
  • TD
    Teri Decker
    Jan 15, 2026
    5.0
    Barista named Abby was INCREDIBLE! Helped me figure out a reward that was confusing and she knew everything. Absolutely loved the service, her kind smile and how nice and calm she was throughout the whole process. Thank Abby! Highly recommend being taken care of by her!!
  • CR
    Cody Robison
    Jan 11, 2026
    1.0
    Second time I've been here where 4+ workers are all standing around not working with a line at the register continuing to grow. Stood there for at least 5 minutes with all workers having their backs to the register on their phones. I just want a dunkalatte lol. Ultimately, I walked out this time without ordering because it's quicker to get a coffee somewhere else than wait in a line at a place that clearly doesn't want business.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Jackson, MI?

Dunkin' in Jackson, MI is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they provide both delivery and curbside pickup services, along with drive-thru options.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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