Dunkin'

3.7
659 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jackson, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
906 N West Ave, Jackson, MI
49202, United States

Hours

Reviews

3.7
659 reviews
5 stars
286
4 stars
143
3 stars
84
2 stars
45
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional behavior from staff, along with frequent order mistakes.

Food Quality

Many reviews highlighted inconsistent food quality, including cold or improperly prepared items.

Customer Experience

While some customers praised friendly service and quick service, others experienced long waits and poor communication.

Cleanliness

Several reviews mentioned cleanliness issues within the facility, impacting overall customer satisfaction.

Product Availability

Customers expressed frustration over limited product availability, including stale donuts and missing items from orders.
  • CR
    Cody Robison
    1 day ago
    1.0
    Second time I've been here where 4+ workers are all standing around not working with a line at the register continuing to grow. Stood there for at least 5 minutes with all workers having their backs to the register on their phones. I just want a dunkalatte lol. Ultimately, I walked out this time without ordering because it's quicker to get a coffee somewhere else than wait in a line at a place that clearly doesn't want business.
  • SM
    Sam Martinez
    5 days ago
    3.0
    Too damn commercial. LOVE Dunkin coffee, that's what keeps me coming back, but it's all business - ain't no room for small talk, a smile, or even a tickle, LOL... Nope, they are just like NEXT, WHO'S NEXT PLEASE... ...and I would never sit in that "dining area" it's like sitting next to a constantly swinging door
  • MM
    Maleeya Mathis
    Dec 13, 2025
    1.0
    I get food here all the time and they giving me cold bacon that don’t even look like it’s cooked everytime and the person who doing It when I asked for it fix they give me attitude
  • HB
    Hannah Burgess
    Nov 23, 2025
    4.0
    Standard Duncan. Service is usually good. The facility could be cleaner.
  • JJ
    Jessica Johnson
    Nov 7, 2025
    1.0
    Not pleased how is this pose to be a wrap, order three bacon wraps and all three had cheese everywhere. Egg was out of the wrap, folded like this. Don't get me started on the hash browns. Cold,hard, and now fully cooked. This is Jackson mi. Only on we have get it together employees for real.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Jackson, MI?

Dunkin' in Jackson, MI is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they provide both delivery and curbside pickup services, along with drive-thru options.