Chilango's Burrito Bar

4.3
945 reviews
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Business Details

101 W Michigan Ave, Jackson, MI
49201, United States
(517) 513-3264
https://chilangosburrito.com

About

Mexican Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chilango's Burrito Bar
101 W Michigan Ave, Jackson, MI
49201, United States

Hours

Reviews

4.3
945 reviews
5 stars
597
4 stars
170
3 stars
69
2 stars
42
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being fresh, delicious, and generous in portion sizes, although some noted inconsistencies in quality and taste.

Service Issues

Several reviews highlighted problems with order accuracy and customer service, including missing items and unresponsive staff.

Pricing Concerns

Many customers expressed dissatisfaction with the pricing, feeling that it was too high for the value received, especially when orders were incorrect or portions were smaller than expected.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibrant decor and outdoor seating, while others noted issues with cleanliness and organization.
  • AA
    Arthur
    Dec 30, 2025
    1.0
    I’ve been coming to Chilango’s Burrito Bar for years, but this experience was honestly ridiculous. I ordered a veggie burrito with no meat and fully expected the veggie price ($10.95). When it was finished, I was told the total was $14.95. When I questioned it, the employee said potatoes count as a protein, so I was charged the same as a meat burrito. I understand potatoes technically contain protein, but charging meat prices for a vegetarian burrito because of potatoes makes no sense and was never communicated while ordering. If I had known it would be $15, I would have ordered differently or gone elsewhere. This felt misleading, and for longtime customers, pretty disappointing. Transparency matters.
  • PW
    Payton Wheeler
    Dec 26, 2025
    5.0
    Could eat here everyday.
  • DH
    Don Henson
    Dec 12, 2025
    3.0
    Is consistency more important than great food. my first experience here was very good. my second experience was not so good. my third. not good. I never went back.
  • TB
    taha bashir
    Nov 30, 2025
    4.0
    Decent place! Food was really good and thorough. The staff was incredibly helpful! My only con was the only veggie option was potatoes, no fajitas - the queso was also a tad odd in taste
  • LV
    Lucas Veith
    Nov 8, 2025
    5.0
    Amazing street tacos
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Frequently Asked Questions About Chilango's Burrito Bar

What are the general opening hours of Chilango's Burrito Bar?

Chilango's Burrito Bar is open from 10:00 AM to 9:00 PM Monday through Thursday, and extends hours until 3:00 AM on Friday and Saturday. It is closed on Sundays.

When is delivery service available at Chilango's Burrito Bar?

Delivery service is available from 10:00 AM to 8:45 PM Monday through Thursday, and until 2:45 AM on Friday and Saturday. There is no delivery on Sunday.