There’s a Buffalo Wild Wings near you at 1247 Boardman Road, Jackson, MI. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Numerous reviews highlighted rude and inattentive service, with specific servers receiving negative mentions for their behavior.
Food Quality
Many customers reported receiving cold or incorrect food orders, with complaints about the quality and freshness of the wings and other menu items.
Long Wait Times
Multiple reviews noted excessive wait times for food and service, even during non-peak hours, leading to frustration among customers.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, the overall sentiment indicated a decline in service and food quality.
TR
Taylor Richards
1 day ago
1.0
Horrible location. Went on a Wednesday around 2:30pm and I literally left because I got tired of standing at the front counter waiting to be seated (sign even said wait to be seated). I waited at least 15 minutes and not a single employee acknowledged me. They looked right at me too but no one came over to me.
I didn’t even get to eat here because of how terrible the service is. I left and went elsewhere and am glad I did. If it’s this bad when it’s dead I wonder how bad it is when it’s busy. Will definitely not be back.
ML
Mike Lennon
Feb 16, 2026
5.0
Excellent service and food. We came here a year ago because of the service we received from Josh and we are back again and the service was great again from him again. Thank you
LE
Lulu Elf
Feb 15, 2026
4.0
Stopped in for Galentine’s Day.
Drinks were strong.
I got the chicken wrap and it was very dry.
Server was attentive.
Prices are high, I don’t believe the food is worth the price.
Otherwise nice experience.
BL
Brittney Lynn
Feb 9, 2026
5.0
I ordered takeout from Buffalo Wild Wings on Super Bowl Sunday, and what a great experience! Even though it was a busy day, the whole process was smooth.
The food was exactly what I was craving — delicious and perfectly sauced, especially the sweet bbq wings which were full of flavor. The real highlight, though, was the amazing staff. Liz and Spicy Garlic (yes, that was her name on her name tag 😂) were the kindest and nicest people ever — super friendly, helpful, and made the hectic day feel much more personal and positive. Their service really stood out and made my experience memorable.
Highly recommend this location for takeout — tasty wings, quick service, and wonderful people behind the counter!
LZ
Lena Zielke
Feb 7, 2026
5.0
This Buffalo Wild Wings is hands down the best location I’ve been to. The staff are always friendly, kind and super personable. The service is consistently very quick. I also love that it’s not overly loud, which makes it easy to relax and enjoy your time there.
The food is always hot and fresh when it comes out, no matter the time of day you go. I especially enjoy sitting at the bar—all of the bartenders are amazing. They’re fast, welcoming and genuinely take the time to get to know you, which really sets this location apart.
Great atmosphere, great service, and great people. Highly recommend this B-Dubs