Buffalo Wild Wings

Reviews

• JH

  Julie Hicks

  2 days ago
  4.0
  The food was good, hot and fresh. Service was a little slower and it wasn't that busy in there. Overall a good experience.
• AG

  Abby Gazvoda

  Nov 16, 2025
  1.0
  The experience we had at the Jackson Buffalo Wild Wings could not have been worse. If I could give 0 stars, I would. My husband, son and I came in to watch the end of our team’s football game. The hostess was incredibly rude - no eye contact, no smile, no urgency, just complete disgust with having to do her job (giving us menus and seating us). She did seat us. The restaurant was steady, but not crowded - plenty of servers and open tables. We literally sat there for over 30 minutes without a glance from anyone. Menus on our table, looking around…nothing. No one ever came. At one point all the servers were gathered in the servers station talking and standing around. I tried to make eye contact and nothing. We got no drinks, no food. Just ended up watching the last quarter of our game and leaving. I asked the hostess for a card for the manager when we left, she glared at me and said they don’t have those. She could not have cared less that perhaps I had an issue. What has happened to good customer service? Paying attention to the world around you and working as a team? The manager at this BWW should be mortified that this is what is happening at their restaurant. Such a disappointment.
• JA

  Joe Arend Arend

  Nov 8, 2025
  2.0
  I've been to this location several times, and every time it feels like a guessing game if they're going to get our order right. My last experience found me missing an order of fries, and boneless wings that were impossible to bite through. The staff was stand offish and looked annoyed to be there. I will not be ordering from them again, and I suggest others find another location that is managed better.
• WV

  Will Vallie

  Nov 7, 2025
  5.0
  I came in for lunch sat at the Bar. Britt was my bar tender/server. She was phenominal.I ordered some wings and a cherry pepsi. She was professional and made the expierence worth coming back again. She treated everyone at the bar like an old college friend including me, this was my first expierence at this location. I was impressed and plan to come again.
• SW

  Susie Winkle

  Oct 28, 2025
  1.0
  When we walked in there was 4 other parties waiting ahead of us. The place was not busy. Servers/host and what appeared to be management just standing at the computer station. Some eating! By this time 2 more parties walked in, lobby now full and still no one acknowledging anybody. Finally a server came over and sat a couple tables. When we finally got to order food took over 40 minutes , remember its not busy at this time. Food was mediocre. Never really seen our server. Had to go to server station to ask someone to get drink refills. Had to go back to ask to order dessert. Server never checked back to see if everything was OK. Now I see why the place isn't busy.

Frequently Asked Questions About Buffalo Wild Wings