Arby's

4.0
1089 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3131 E Michigan Ave, Jackson, MI
49202, United States

Hours

Reviews

4.0
1,089 reviews
5 stars
496
4 stars
289
3 stars
170
2 stars
58
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praised friendly and efficient service, others reported rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals, while others complained about cold fries, stale buns, and poorly prepared sandwiches.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly sticky floors and dirty soda areas, detracting from the overall dining experience.

Service Speed

Service speed varies significantly; some customers experienced long wait times, especially in the drive-thru, while others noted quick service.
  • TC
    The Famous Jon Casey
    Dec 30, 2025
    5.0
    Amazing each time. 👍
  • DS
    Daniel Smith
    Dec 20, 2025
    5.0
    Go here a lot and DoorDash from here often. Always good. No problems
  • MM
    mchrissy478
    Dec 16, 2025
    5.0
    Always good
  • KN
    Keith Nitro
    Dec 14, 2025
    1.0
    The staff are disrespectful and very unprofessional. Whoever owns this location has 0 respect for their customers hiring the people that they do.
  • WR
    Wanda Ritchie
    Dec 11, 2025
    5.0
    Delicious food.