Brand Certified
Arby's
4.0(1097 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
3131 E Michigan Ave, Jackson, MI
49202, United States
Certified by Arby's • Feb 22, 2026
(517) 789-7181
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/mi/jackson/3131-e-michigan-ave/store-380
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
4.0
1,097 reviews
5 stars
503
4 stars
289
3 stars
170
2 stars
58
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service; some praised friendly and prompt service, while others reported rudeness and long wait times.
Food Consistency
Food quality is hit or miss; some customers enjoyed their meals while others experienced issues with freshness and portion sizes.
Cleanliness
Several customers noted cleanliness issues, particularly with sticky floors and dirty dining areas.
Order Accuracy
Numerous complaints about incorrect orders and long wait times, especially in the drive-thru.
Staff Attitude
Staff demeanor varied; some were described as friendly and helpful, while others were reported as unprofessional or rude.
- BHBrandy HernandezFeb 6, 20265.0Courtney provided great service, she was super kind & prompt with our food order & accomading to our requests! One the better Arbys I've been too!
- HRHeather RoseJan 17, 20265.0Great job tonight ya'll!! Fast, fresh and great friendly service from check-in in to check out! Keep rockin' it out!
- DZDaniel ZimmermanJan 16, 20261.0Super slow
- TCThe Famous Jon CaseyDec 30, 20255.0Amazing each time. 👍
- DSDaniel SmithDec 20, 20255.0Go here a lot and DoorDash from here often. Always good. No problems
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Official website