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McDonald's

3.5
(1283 reviews)

Business Details

1352 E Center St, Ithaca, MI
48847, United States
(989) 875-2961
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1352 E Center St, Ithaca, MI
48847, United States

Hours

Reviews

3.5
1,283 reviews
5 stars
471
4 stars
287
3 stars
212
2 stars
99
1 star
214

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, soggy, or poorly prepared food, with frequent complaints about incorrect orders.

Service Speed

Numerous reviews highlighted long wait times in both the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude interactions and poor handling of complaints.
  • TS
    Tristan Szott
    Feb 19, 2026
    1.0
    waited 20 minutes for cold food, extremely soggy fries, overcooked nuggets, Luke warm burger, and an under cooked mcchicken. would not recommend going here to wait for sub par actually straight crap food for 20+ minutes when theyre not even busy.
  • KL
    Katelyn Lilly
    Feb 17, 2026
    1.0
    Waited 10 minutes in the drive through even though they had our food sitting on the counter before handing it to us and then got home with cold food and a entire order missing. You are supposed to check on the screen what people ordered and then check the bag to make sure EVERYTHING is in the bag before handing it to the person. Do better!!!
  • JD
    Joe Downing
    Feb 11, 2026
    3.0
    Messed up order. Fries cold
  • AW
    anthony wen
    Jan 28, 2026
    1.0
    Terrible cs... called shawn and is not there the guy who picks up cant help. They did call the cops on me for trespassing.
  • SC
    Stoneman Clan
    Oct 23, 2025
    1.0
    This is my local McDonald's. No idea why they have two drive-thru lines so they can mess your order up before out of five times? Constantly forget to put the sauces that you asked for for your burritos or nuggets in the bag and who wants to stand at the counter to be ignored for 5 minutes because they expect you to use the online kiosk.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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