McDonald's

3.5
1277 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1352 E Center St, Ithaca, MI
48847, United States

Hours

Reviews

3.5
1,277 reviews
5 stars
470
4 stars
285
3 stars
211
2 stars
99
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong modifications.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or overcooked items, while others praised the freshness of their meals.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean facilities while others reported dirty tables and restrooms.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
  • IF
    Ice Fishing
    Oct 27, 2025
    4.0
    Above average McDonald's
  • SC
    Stoneman Clan
    Oct 23, 2025
    1.0
    This is my local McDonald's. No idea why they have two drive-thru lines so they can mess your order up before out of five times? Constantly forget to put the sauces that you asked for for your burritos or nuggets in the bag and who wants to stand at the counter to be ignored for 5 minutes because they expect you to use the online kiosk.
  • HB
    Henry Bontrager
    Oct 21, 2025
    5.0
    Served fast and friendly.
  • LP
    Lonnette Plowman
    Oct 12, 2025
    1.0
    My husband stopped @ 3:44 PM 10/12/25 Order # 110. Ordered 2 quarter pounder/cheese. No ketchup on one. Both had ketchup and fries were super Old. Plowman. P.O. 11 Elsie 48831
  • MC
    Mad Catter76
    Sep 29, 2025
    1.0
    They raised prices but quality is still terrible. Was there at 9pm and both chicken nuggets and fries were soggy and far from fresh. When I pay these prices I expect to get fresh food not crap that has been sitting around for hours. It's like this across the board. Been here at 7am and get cold coffee and soggy hash browns which is hard to imagine that close to just opening. I gotta wonder if all the 5 stars are workers or friends of workers. I live in Ithaca and it's always bad quality no matter the time of day.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

The McDonald's in Ithaca, MI operates daily from 4:00 AM to 11:00 PM Monday through Wednesday and Sunday, and extended hours to 12:30 AM from Thursday to Saturday.

What are the drive-through hours for this McDonald's?

Drive-through is open from 4:00 AM to 11:00 PM on Monday through Wednesday and Sunday, and until 12:30 AM Thursday through Saturday.