Wendy's

3.5
1036 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9556 Us 31 South, Interlochen, MI
49643, United States

Hours

Reviews

3.5
1,036 reviews
5 stars
339
4 stars
265
3 stars
177
2 stars
92
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and fast service, particularly highlighting individual staff members like Jarelle and Chris.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and delicious items, while others reported cold or poorly prepared food.

Cleanliness

Numerous complaints about cleanliness, with reports of dirty dining areas and unsanitary food handling practices.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several reviews noted rude or unprofessional behavior from staff, impacting the overall customer experience.
  • CH
    Cory Harrison
    Nov 16, 2025
    1.0
    I don’t know why I keep giving this place a shot. Always horrible and slow service. Frequent mistakes on orders. Decided to get out of the drive through line today after waiting 25 minutes.
  • KD
    Keith Davis
    Nov 6, 2025
    1.0
    Employees here make there own hours so you never know if there actually open or not
  • EW
    Ellen Watson
    Nov 1, 2025
    1.0
    Wendy's in Interlochen sucks and is the most disgusting place there food is not so good they should shut down that restaurant I'm not going to this Wendy's restaurant ever again they should say goodbye to that Interlochen Wendy's
  • RH
    Roman Holbrook
    Oct 18, 2025
    5.0
    Out of all the Wendy’s locations in Traverse City, this one stands out the most. The staff here is always friendly, fast, and really seems to work well together. Every time I stop by, the service is consistent and the food comes out fresh and quick. You can tell the team takes pride in what they do. Chris, the manager, does an excellent job leading by example; very professional, attentive, and makes sure customers feel valued. It’s clear he runs a well-organized and positive environment.
  • LP
    Logan Pierce
    Sep 13, 2025
    5.0
    Jarelle best service I have ever had in a Wendy’s.this guy needs a raise. Give this guy 30$ an hour

Frequently Asked Questions About Wendy's

Is Interlochen Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.