Wendy's

3.5
1038 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9556 Us 31 South, Interlochen, MI
49643, United States

Hours

Reviews

3.5
1,038 reviews
5 stars
341
4 stars
265
3 stars
177
2 stars
92
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with food quality, citing cold, poorly prepared items and frequent mistakes in orders.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary food handling practices.

Wait Times

Long wait times in both drive-thru and inside were frequently mentioned, with some customers leaving without placing orders due to delays.

Staffing Issues

Several reviews noted that the restaurant appeared to be short-staffed, contributing to slow service and operational inefficiencies.
  • RL
    Rebecca Loveland
    Dec 3, 2025
    5.0
    They were so helpful, fast and courteous, the ladies that waited on me in the drive through were awesome, they even gave me a free drink! I'll be going back to them! Thank you!
  • TP
    Therse Pawloski
    Nov 25, 2025
    5.0
    Fast and the crew was nice even being busy. They also aways get the order right.
  • AH
    alan hasty
    Nov 24, 2025
    5.0
    great everthing there.
  • CH
    Cory Harrison
    Nov 16, 2025
    1.0
    I don’t know why I keep giving this place a shot. Always horrible and slow service. Frequent mistakes on orders. Decided to get out of the drive through line today after waiting 25 minutes.
  • KD
    Keith Davis
    Nov 6, 2025
    1.0
    Employees here make there own hours so you never know if there actually open or not

Frequently Asked Questions About Wendy's

Is Interlochen Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at this Wendy's location in Interlochen, MI?

The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.